Director, Product Delivery and Agile Coach

One of the best-known names in cruising Princess is the worlds leading international premium cruise line and tour company carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.

We are looking for an amazingDirector Product Delivery and Agile Coachto fill this role which is based in our Fort Lauderdale office. We are seeking an experienced and dynamic leader to drive our eCommerce Agile transformation. This role will define and execute the roadmap to elevate product delivery quality and deployment practices. Combining strategic vision operational excellence and hands-on coaching you will lead and mature Agile methodologies to build high-performing teams that deliver value consistently predictably and at scale for the 8-figure ecommerce program.

Here is a summary of what Princess is looking for in its Director Product Delivery and Agile this you

Responsibilities

• Effectively responsible for the in-scope on-time and in-budget release of the 8-figure ecommerce program.

• Oversee the planning coordination and execution of multiple teams with a direct reporting line from all Scrum Masters in the program.

• Ensure alignment with strategic objectives and delivery of business value within scope time and budget

• Facilitate key Safe ceremonies such as PI Planning ART Syncs and Inspect & Adapt workshops.

• Champion the adoption of Agile principles and practices across eCommerce.

• Coach Product technology operations and support leaders teams and individuals to build Agile capabilities and mindsets.

• Design and deliver Agile training programs and maturity assessments that make the team more efficient maximizing product delivery.

• Act as a liaison between business product and technology teams to ensure transparency and alignment.

• Manage interdependencies risks and impediments across teams and priorities.

• Promote a culture of shared ownership continuous feedback and innovation.

• Define and track key performance indicators (KPIs) and objectives (OKRs) for ARTs and Agile maturity.

• Use data-driven insights to identify improvement opportunities and implement best practices.

• Lead continuous improvement initiatives to enhance flow quality and predictability.

• Build and lead a high-performing team of Scrum Masters.

• Provide guidance skills and tools as well as performance feedback to scrum masters product managers and technical leads in charge of each Agile team.

• Cultivate a learning culture that supports experimentation and growth.

Requirements

• Bachelors degree in computer science Engineering Business or a related field.

• Operations Research Masters a plus.

• Minimum 10 years of experience in Agile software delivery or program management.

• At least 5 years of experience as a Release Train Engineer (RTE) Agile Coach or in a similar leadership role within an Agile environment.

• Proven track record of leading enterprise-level Agile transformations.

• Deep understanding of Safe Scrum Kanban and Lean principles.

• Familiarity with Agile lifecycle management tools (e.g. Jira Jira Align Asana and other project management tools

• Strong leadership facilitation and coaching skills.

• Excellent communication and stakeholder management abilities across all organizational levels.

• Proven experience managing large-scale cross-functional programs with multiple Agile teams.

• Skilled in coordinating Program Increment (PI) Planning managing dependencies and aligning delivery with strategic business goals.

• Beginning in 2028 this position will remain on the same TuesdayThursday in-office schedule but will transition to our new headquarters in the Miami FL area.

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives

Our Culture Stronger Together

Our highest responsibility and top priority is compliance environmental protection and the health safety and well-being of our guests the people in the communities we touch and serve and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials Corporate Vision Statement and our Core Values at: is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process please contact

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