Data & Reporting Systems Lead Finance Office 95267 Grade 7

Position Details

Finance Office

Location: University of Birmingham Edgbaston Birmingham UK

Full time starting salary is normally in the range 36636 to 46049 with potential progression once in post to 48822

Grade: 7

Full Time Permanent

Closing date: 28th October 2025

Our offer to you

People are at the heart of what we are and do.

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years andweare equally proud to be recognised as a leading global want to attract talented people from across the city and beyond support them to succeed and celebrate their success.

We are committed to helping the people who work here todevelopthrough our sector-leading Birmingham Professional programmewhichprovides allprofessionalservices staff with development opportunities and the encouragement to reach their full almost 5000professionalservices jobs in a wide-range of functionsin Edgbaston andin our campus inDubai there are plenty of opportunities foryou to be able to develop yourcareer at the University.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas innovation and warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we areand how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees andtothe success of the University and depending on the role we offer avarietyof flexible working arrangements. We therefore welcome discussions on all forms of flexible addition you will receive a generous package of benefits including 40 dayspaid holidaya year one paid day a year for volunteering occupational sick pay and a pension scheme. We also have three high quality subsidised day nurseries.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus including main bus routes and a train station on campus we have a state-of-the-art sports centre with pool shopsplaces to eat and drinkour own art gallery museum and botanical gardens.

Find out more about thebenefits of working for the Universityof Birmingham

Role Summary

The Core Systems Optimisation team (CSOT) is responsible for the delivery of and ongoing enhancement to the Universitys Core Systems which underpin the activities of the University. The effective operation of these systems supports the Universitys ambitious plans to grow income control costs enhance efficiency and digitise transactional processing as part of improvements in key performance indicators and industry benchmarking.

Reporting to the Deputy Head of CSOT the role holder will be a skilled and proactive Data & Reporting Systems Lead to manage and enhance our Oracle-based reporting environment data security and system access controls. This role will play a key part in driving data integrity user governance and business intelligence across the organisation while leading key system and reporting projects.

The ideal role holder will have hands-on experience with Oracle OTBI BI Publisher (BIP) SQL and Oracle Cloud Infrastructure (OCI) as well as a strong understanding of user access management and data security principles. This role will suit someone who enjoys both the technical and strategic aspects of enterprise data management.

Main Duties

• Develop maintain and optimise Oracle OTBI and BI Publisher reports to support business and operational needs. Become the first point of contact for business users.
• Write troubleshoot and tune SQL queries for data analysis reporting and system integrations.
• Lead system and reporting projects from initiation through delivery including scoping stakeholder engagement requirements gathering testing and deployment.
• Collaborate with business teams to identify reporting and data insights opportunities that improve decision-making and efficiency.
• Act as the technical lead for Oracle reporting enhancements and integrations with other business systems.
• Lead on Business Intelligence (BI) systems implementation projects.
• Produce technical documentation user guides and training where required.
• Manage user access and permissions across Oracle and related systems ensuring compliance with internal security standards.
• Oversee data security practices including auditing monitoring and implementing controls in line with GDPR and University policies.
• Support Oracle Cloud Infrastructure (OCI) environments including configuration troubleshooting and performance monitoring.

Change and Configuration Management

• Ensure current Change Management policies and processes are followed when changes to systems are planned for the services managed by the role holder providing accurate and timely communication to stakeholders to identify and minimise risk for all planned work.
• Develop and maintain comprehensive documentation for the services and all procedures and tasks owned by this role holder for future reference and knowledge sharing.

Incident Management & Troubleshooting and Support:

• Develop a comprehensive knowledge of Core Systems functionality to be best placed to respond to Core Systems users queries and issues.
• Problem solving and troubleshooting to provide second line support to staff via ServiceNow incidents.
• Taking ownership monitoring and tracking incidents through to resolution which will include raising incidents with our third-party Managed Support Provider or third-line University IT Services.
• Responding to incidents in a timely and professional manner.
• Ensure frequently asked questions or issues are logged and documented with their respective resolution or next steps.

Compliance and Security:

• Assist the team with User roles and access ensuring access is provided following data security/segregation of duties policies and best practices are followed when applied

Continuous Improvement:

• Continuously identify opportunities for improvements to existing processes.
• Keep abreast of industry trends emerging tools and technologies.

Required Knowledge Skills Qualifications Experience

Qualifications:

• Proven experience with Oracle OTBI and BI Publisher (BIP).
• Strong proficiency in SQL (data extraction transformation and reporting).
• Experience in user access management and data security.
• Demonstrated experience leading or coordinating data/reporting projects.

The post holder will have the following combined knowledge experience and personal qualities.

Communication & Stakeholder Management

• Must be able to effectively engage with stakeholders to lead and deliver reporting enhancements.
• Must be able to effectively communicate with end users to understand queries or issues ensuring these are answered and resolved successfully and within agreed SLAs.
• Must be able to engage with third party managed service providers effectively.
• Must be able to engage and provide information to relevant stakeholders collating feedback and flagging and/or escalating potential issues of upcoming work and/or changes.
• Strong customer service ethos having good interpersonal listening and communication skills.

Problem Solving

• Must be able to triage reproduce debug issues identifying solutions to customer needs. May have to resolve issues which may not have arisen before relying on own problem solving and investigation skills but with regard to wider implications across the University.

Time Management and Organisational Skills

• Must be able to lead data and reporting systems proactively engaging with the team and wider University when required.
• Must be able to plan and organise individual and or team activity to meet broader defined be able to integrate and co-ordinate work across different parts of the department and University.

Desirable Knowledge Skills Qualifications Experience

• Oracle Cloud Infrastructure (OCI) environments including configuration troubleshooting and performance monitoring.
• Project management.

Informal enquiries to Vera de Oliveira Batista email:

View our staff values and behaviourshere

We believe there is no such thing as a typical member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability which is a key part of our strategy. You can find out more about our work to create a fairer university for everyoneon our website.