Partner Operations Analyst

Hello!

At Factorial were on a mission to empower SMEs around the world to make better business decisions through automation and data. Our Partner ecosystem is one of the key engines driving our growth and were looking for a Partner Operations Analyst to take it to the next level

Youll be at the heart of our Partner organization working cross-functionally to analyze performance optimize processes and build systems that scale. From defining CRM workflows in Hubspot to implementing data structures resolving team challenges and supporting operational excellence projects youll help us transform how we work with Partners globally.

What Youll Do

• Analyze Partner performance & KPIs: Build dashboards reports and insights to monitor growth revenue contribution and pipeline progress.

• Design & optimize CRM workflows (HubSpot): Structure data models build automations and ensure our CRM supports seamless Partner operations.

• Streamline processes: Identify inefficiencies propose solutions and implement scalable processes for acquisition onboarding and management.

• Support daily operations: Solve tickets troubleshoot system issues and ensure the Partner team operates smoothly.

• Drive operational projects: Collaborate with cross-functional teams to deliver initiatives that elevate the entire Partner ecosystem.

Who You Are

• 24 years of experience in Operations Business Analytics or CRM Administration ideally in a tech or SaaS company.

• Proactive and problem-solving mindset you dont wait for problems to be solved; you make them disappear.

• Strong analytical and data management skills you know how to translate numbers into decisions.

• Hands-on experience with HubSpot CRM or similar tools (Salesforce Pipedrive etc.) is a strong plus.

• Passionate about efficiency systems and continuous improvement.

• Ambitious curious and not afraid to get your hands dirty to make things work.

• Fluent in English is a must (other languages are a plus ).

Why Youll Love Factorial

• A dynamic environment in one of Europes fastest-growing tech companies.

• Access to top-notch tools and the freedom to experiment and innovate.

• Great company culture open collaborative and full of smart humble people.

• Perks that make life better:

  • Gympass Alan Health Insurance and free physiotherapist at the office.

  • Save with Cobee and access your salary early with Payflow.

  • Breakfast fruit and great coffee every day.

  • Language classes & exchange programs.

  • Discounts at Syra Coffee and Nora Real Food.

About Factorial

Founded in 2016 Factorial is an all-in-one HR & business management platform built to help SMEs automate workflows centralize data and make better decisions.
Today we serve thousands of companies in 60 countries with a 1400 team across Barcelona Brazil Mexico and the U.S.

Ready to make an impact

If youre hungry to learn love solving problems and want to help scale one of the fastest-growing Partner ecosystems in Europe wed love to meet you
Apply now and help us shape the future of Factorials global growth.