Order Management Analyst
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Job Location:
Mandaluyong - Philippines
Monthly Salary:
Not Disclosed
Posted on:
21-10-2025
Vacancies:
1 Vacancy
Department:
Job Summary
Primary Duties
We are looking for a highly organized and detail-oriented person with great communication and problem solving skills to handle order processing and customer service for our customers/sales rep/project managers. This person will have 3 to 5 years of sales customer service or account management experience serving Asia customers preferably with knowledge of logistics procurement and CRM/ERP systems.
- Receive audit and enter customer purchase orders
- Check orders against inventory and forecast
- Work with distributors sales reps and project managers to resolve PO issues
- Create and Issue PO to suppliers
- Shipments Coordination to supplier/factory
- Work with Planning Logistics and IT to resolve order logistics issues
- Communicate order status to distributors sales reps project managers and track to delivery
- Maintain order status/tracking log
- Understand and adhere to customer compliance guidelines
- Complete ad-hoc reporting when requested
- Perform special tasks as needed
- Major KPIs OTD ITO NMI
Background experience required.
- 3 to 5 years Experienced Employees specializing in Customer Service or equivalent.
- Excellent verbal and written English skills
- Ability to communicate effectively and professionally by phone or email
- Takes initiative and prioritizes tasks (time management)
- Solid analytical and problem-solving skills (root cause analysis)
- Ability to work accurately with close attention to detail
- Strong interpersonal skills with the ability to work effectively with individuals and groups
- Willingness to adapt to changing business needs and deadlines
- Solid computer skills with knowledge of Microsoft Office Internet and ERP
Required Experience:
IC
Key Skills
- General Insurance
- Corporate Sales
- Cost Estimation
- Benefits & Compensation
- Heavy Equipment
- AC Maintenance
About Company
Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need s ... View more
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