Lead Project Manager

The Lead Project Manager is responsible for driving initiative-level execution and field readiness across national and regional rollouts. This role serves as a bridge between corporate planning and field executiontranslating strategic priorities into clear actionable activation plans that ensure the Dominos system is informed equipped and confident to deliver results.

As an embedded member of the Operations Services team this role collaborates cross-functionally with the Innovation Field Operations and Center of Excellence teams to manage rollout readiness communication and performance tracking and feedback management. 
 

Main responsibilities

(40%) Initiative Planning & Activation Execution 

    Partner with the Vice President to develop detailed activation plans for national initiativesaligning scope timing and field readiness milestones.
    Coordinate end-to-end rollout logistics including resource development communication timing and post-launch follow-up.
    Own initiative-level project tracking risk identification and reporting to ensure on-time delivery and alignment with business goals.
    Lead initiative readiness meetings and collaborate with Field Operations and COEs to confirm systems tools and training are launch-ready.
    Support pilot markets to collect insights and refine activation playbooks prior to national expansion.

(30%) Field Readiness & Communication 

    Serve as a key liaison to Business Consultants ensuring consistent and transparent communication during each rollout.
    Translate cross-functional updates into clear actionable messages that drive confidence and clarity for the field. 
    Maintain two-way communication channels between field teams and the activation group ensuring feedback is captured tracked and acted upon.
    Develop post-launch feedback summaries to share field sentiment and adoption progress with leadership field teams and project teams.

(20%) Reporting Insights & Continuous Improvement

    Develop initiative dashboards and reporting in partnership with Field Leadership and Analytics teams to monitor readiness and post-launch impact.
    Identify trends obstacles and opportunities based on field feedback and performance metrics.
    Provide actionable recommendations to improve rollout efficiency field preparedness training adoption and engagement.
    Support continuous improvement processes for activation playbooks templates and resource libraries.

(10%) Cross-Functional Collaboration & Brand Representation

    Partner with COEs Innovation and Marketing to ensure operational initiatives are designed with field input and operational alignment.
    Represent the Field Activation perspective in cross-functional planning sessions offering insights to enhance implementation feasibility and field adoption.
    Support Business Planning Meetings Rallies and other key events as part of initiative alignment and field support.
 

Qualifications :

    Bachelors degree in business Communications Training HR or related field preferred.
    Minimum 5 years experience within operations project management and training; experience as a multi-unit supervisor or Franchise Trainer preferred
    Strong project management skills with the ability to lead complex enterprise-wide rollouts.
    Ability to influence people across multiple departments.
    Analytical and adaptable thinkercomfortable making decisions in fast-paced ambiguous environments.
    Strong communication and interpersonal skills; able to translate complex updates into simple actionable steps.
    Skilled in change management coaching and field engagement.
    Strong organizational and problem-solving skills with attention to detail.
    Ability to travel 25% including overnight travel.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time