Banquet Captain (Casual)
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Job Location:
Maui County, HI - USA
Monthly Salary:
Not Disclosed
Posted on:
21-10-2025
Vacancies:
1 Vacancy
Job Summary
Engaging service delicious cuisine and distinctive surroundings make every special event a truly memorable affair. Showcase your service and organization strengths as Banquet Captain where your attention to detail safety and quality will help set the stage for a successful group function.
Hourly Rate: $18.03
What you will be doing:
- Oversee the set-up and breakdown of function rooms
- Check service stations for necessary equipment and set up: food beverages ice dishes and utensils; replenish as needed
- Provide any service required by the guests on the banquet floor
- Provide support for banquet servers during events
- Ensure that overall cleanliness and maintenance of our banquet venues exceeds expectations
- Assist guest regarding menu items in an informative and helpful way
- Have full knowledge of all menu items garnishes contents and preparation methods
- Act as a liaison between the Kitchen and the floor.
- Assume responsibility of the function in the absence of the Banquet Manager.
- Assist with Payroll and Scheduling responsibilities as assigned.
- Effectively manage lead and supervise the banquet team.
- Ensure the delivery of excellent service by maintaining high staff morale and team spirit.
- Motivate lead coach and monitor the performance of the Banquet team members.
- Assist Banquet Manager with performance reviews for Banquet team members as assigned.
- Clear and reset tables in a timely manner while adhering to the State of Hawaii & EHC (Environmental Health Consultancy) food handling safety standards
- Maintain proper usage of cleaning supplies and equipment; report any malfunctioning equipment
- Maintain atmosphere of aloha spirit by providing engaging personalized timely and efficient service to our discerning guests
- Focus attention on guest needs remaining calm and courteous at all times
Schedule: Due to the nature of the hospitality industry employees are required to work varying schedules including weekends and holidays to accommodate the business and demands of the hotel.
Qualifications :
- Must be able to speak read write and understand the English language
- Requires good communication skills both verbal and written
- Must be able to read and write to facilitate the communication process
- Must be service oriented and capable of communicating effectively with persons involved in all levels of authority both internally and externally
- Must possess basic computational ability
- Must possess computer skills including but not limited to Microsoft Word Excel and e-mail functions
- Must have extensive beverage knowledge (wines liquor beer and classic cocktails)
- Must be able to multi-task be organized and be detail-oriented in a fast paced high volume environment
- Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments
- Must possess superior guest service skills be a strong team player
- Maintain a professional working environment and attitude
Education:
- High School diploma (or equivalent) and/or vocational training
Experience:
- Minimum of two (2) years of Banquet experience in a high volume operation
- Previous experience in luxury hotel environment desirable
Licenses or Certificates:
- TB Clearance required
- Maui County Liquor card required
- Food Safety Certification or ServSafe Certification required
Additional Information :
All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Join our ohana today: Visit our website to learn more about living and working for Fairmont Hawaii.
Why work for Accor Discover a world where life pulses with passion!
Join the Accor Group an ecosystem of over 45 brands 5600 hotels 10000 restaurants and lifestyle places that welcome you. With us your personality is valued your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers your colleagues and also on the planet contributing to pioneering the art of responsible hospitality.
Hospitality is a work of heart! #fairmontcareers #alwayskealani
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Culinary Experience
- Restaurant Experience
- Catering
- Hotel Experience
- Taleo
- Hospitality Experience
- Bartending
- Guest Relations Experience
- Serving Experience
- Guest Services
- Supervising Experience
- Banquet Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
