Shipping Lead

King of Prussia, PA - USA

Monthly Salary: Not Disclosed

Posted on: 23 days ago

Vacancies: 1 Vacancy

Job Summary

ConnectUs is seeking a dynamic systems-driven Shipping Lead to elevate our warehouse operations to the next level of speed accuracy and scalability. This role is ideal for someone who thrives in a fast-paced technology-enabled environment brings a continuous improvement mindset and leads by example on the warehouse floor.

As the Shipping Lead youll be responsible for ensuring flawless outbound execution every device every order every time. You will coordinate across departments drive lean workflows optimize shipping throughput and lead a growing team to meet aggressive performance and quality goals.

This position requires precision accountability and leadership under pressure. The ideal candidate brings an operational mindset focused on systems metrics and people someone who can balance urgency with quality and who takes pride in making the chaos look easy.

Key Responsibilities

Lead Daily Shipping Operations: Oversee all outbound logistics ensuring accuracy timeliness and adherence to customer SLAs.
Drive Lean & Continuous Improvement: Implement and refine lean methodologies to eliminate waste streamline workflows and increase throughput.
Be Systems-Driven: Operate and optimize within shipping and order management software (e.g. OrderTime ShipStation) ensuring all orders flow seamlessly across departments.
Monitor Key Metrics: Track and analyze KPIs such as on-time shipment rate error rate throughput per hour and scan-to-ship time to identify trends and improvement opportunities.
Champion Technology Adoption: Leverage tools macros and automation to reduce manual touchpoints and improve speed and accuracy.
Ensure Data Accuracy: Double-check IMEIs serials and labels; maintain shipment traceability and documentation integrity.
Coach & Lead the Team: Train motivate and hold team members accountable for hitting daily goals while maintaining high morale and discipline.
Collaborate Cross-Functionally: Work with Purchasing Receiving Tech Zone and Operations to maintain smooth order flow and proactively resolve bottlenecks.
Maintain Compliance: Ensure adherence to safety quality and industry standards; champion a clean organized and safe workspace.
Customer-First Mindset: Understand that each shipment impacts a real user take ownership of ensuring a zero-friction customer experience.

Key Traits of a Successful Shipping Lead

Systems Thinker: Builds repeatable scalable processes and continuously looks for operational efficiency gains.
Detail-Oriented: Understands that small errors create big downstream issues. Accuracy is non-negotiable.
Tech-Savvy: Comfortable working across multiple software platforms and learning new tools quickly.
Operationally Agile: Thrives under pressure; adjusts plans on the fly while maintaining composure and control.
Metrics-Driven: Obsessed with measurable results trends and root-cause analysis.
Leader & Coach: Leads from the front sets clear expectations and develops others to achieve their best.
High Energy & Ownership: Takes pride in results moves with urgency and treats the warehouse like their own business.
Customer-Centric: Understands the ultimate goal ensuring customers receive ready-to-use devices on time every time.

What We Offer

Competitive Salary: $50000 - $60000 based on experience
Performance Bonuses tied to measurable operational outcomes
401(k) with company match and profit sharing
Medical Dental and Vision Insurance
Paid Vacation & Holidays
Career Growth: Ongoing training advancement and development opportunities
Collaborative Culture: Leadership values your input and ideas
Fun Upbeat Work Environment: Casual dress team-oriented and fast-moving

Requirements

Qualifications:

Bachelors degree in Logistics Business Administration or a related field (preferred)
Certified in Lean Six Sigma or similar continuous improvement methodologies.
Customer-first mentality
5 years of experience in a warehouse environment
Minimum of 3 years experience in a leadership role within shipping or logistics.
Proven track record of implementing successful process improvement initiatives.
Proficient in logistics and inventory software systems. (ShipStation experience is a plus)
Proven knowledge of warehouse organization and workflow.
Ability to juggle multiple priorities in a very fast-paced environment
Strong active listening and communication skills
MUST HAVE - Keen focus on details
Proficient in Microsoft Excel & Google Spreadsheets
Strong interpersonal skills with the ability to work both independently and in a team environment
The candidate should be ready to discuss which of our core values resonate with them.

ConnectUs is seeking a dynamic systems-driven Shipping Lead to elevate our warehouse operations to the next level of speed accuracy and scalability. This role is ideal for someone who thrives in a fast-paced technology-enabled environment brings a continuous improvement mindset and leads by example ...

Key Responsibilities

Lead Daily Shipping Operations: Oversee all outbound logistics ensuring accuracy timeliness and adherence to customer SLAs.
Drive Lean & Continuous Improvement: Implement and refine lean methodologies to eliminate waste streamline workflows and increase throughput.
Be Systems-Driven: Operate and optimize within shipping and order management software (e.g. OrderTime ShipStation) ensuring all orders flow seamlessly across departments.
Monitor Key Metrics: Track and analyze KPIs such as on-time shipment rate error rate throughput per hour and scan-to-ship time to identify trends and improvement opportunities.
Champion Technology Adoption: Leverage tools macros and automation to reduce manual touchpoints and improve speed and accuracy.
Ensure Data Accuracy: Double-check IMEIs serials and labels; maintain shipment traceability and documentation integrity.
Coach & Lead the Team: Train motivate and hold team members accountable for hitting daily goals while maintaining high morale and discipline.
Collaborate Cross-Functionally: Work with Purchasing Receiving Tech Zone and Operations to maintain smooth order flow and proactively resolve bottlenecks.
Maintain Compliance: Ensure adherence to safety quality and industry standards; champion a clean organized and safe workspace.
Customer-First Mindset: Understand that each shipment impacts a real user take ownership of ensuring a zero-friction customer experience.

Key Traits of a Successful Shipping Lead

Systems Thinker: Builds repeatable scalable processes and continuously looks for operational efficiency gains.
Detail-Oriented: Understands that small errors create big downstream issues. Accuracy is non-negotiable.
Tech-Savvy: Comfortable working across multiple software platforms and learning new tools quickly.
Operationally Agile: Thrives under pressure; adjusts plans on the fly while maintaining composure and control.
Metrics-Driven: Obsessed with measurable results trends and root-cause analysis.
Leader & Coach: Leads from the front sets clear expectations and develops others to achieve their best.
High Energy & Ownership: Takes pride in results moves with urgency and treats the warehouse like their own business.
Customer-Centric: Understands the ultimate goal ensuring customers receive ready-to-use devices on time every time.

What We Offer

Competitive Salary: $50000 - $60000 based on experience
Performance Bonuses tied to measurable operational outcomes
401(k) with company match and profit sharing
Medical Dental and Vision Insurance
Paid Vacation & Holidays
Career Growth: Ongoing training advancement and development opportunities
Collaborative Culture: Leadership values your input and ideas
Fun Upbeat Work Environment: Casual dress team-oriented and fast-moving

Requirements

Qualifications:

Bachelors degree in Logistics Business Administration or a related field (preferred)
Certified in Lean Six Sigma or similar continuous improvement methodologies.
Customer-first mentality
5 years of experience in a warehouse environment
Minimum of 3 years experience in a leadership role within shipping or logistics.
Proven track record of implementing successful process improvement initiatives.
Proficient in logistics and inventory software systems. (ShipStation experience is a plus)
Proven knowledge of warehouse organization and workflow.
Ability to juggle multiple priorities in a very fast-paced environment
Strong active listening and communication skills
MUST HAVE - Keen focus on details
Proficient in Microsoft Excel & Google Spreadsheets
Strong interpersonal skills with the ability to work both independently and in a team environment
The candidate should be ready to discuss which of our core values resonate with them.