Healthcare BPO Process Excellence Consultant Onsite

Cebu City - Philippines

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About the job: Process Excellence Consultant - Healthcare (Cebu) Onsite

Nature Of the Account: Healthcare

Type of Support: Non-voice

Start Date: ASAP

Work Arrangement: 100% Onsite (Cebu)

Shift Schedule Rest Days: US business hours; Weekends off

Qualifications:

College Graduate
Well versed in a Healthcare account (US benefits)
Has relevant experience in process improvement and QA for 3 years
Total experience should not be less than 7 years
Preferred: Six Sigma methodologies/Certifications
Knowledge: Root-cause-analysis Lean methodologies Corrective and Preventive actions quality concepts

Responsibilities:

Process Analysis & Improvement: Conducting current-state process mapping identifying inefficiencies and bottlenecks and developing solutions to streamline operations.
Project Leadership: Leading process improvement initiatives managing projects and ensuring successful implementation of process changes.
Methodology Application: Utilizing tools and techniques such as Lean Six Sigma Kaizen and Value Stream Mapping to drive improvements.
Performance Monitoring: Developing metrics and reporting to track process performance and measure the impact of implemented changes.

About the job: Process Excellence Consultant - Healthcare (Cebu) Onsite Nature Of the Account: Healthcare Type of Support: Non-voice Start Date: ASAP Work Arrangement: 100% Onsite (Cebu) Shift Schedule Rest Days: US business hours; Weekends off Qualifications: College GraduateWell versed in a Heal...