Bilingual French and English Customer Advisor

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: 21-10-2025

Vacancies: 1 Vacancy

Job Summary

At the we are looking for French speakers to work in tourism sector for a top hospitality brand in Greece. Are you interested in moving abroad

Your Role as a Customer Advisor:

Respond and record consumer inquiries/questions raised through free phone lines for customers;
Maintain Accurate data input of consumer inquiries questions and feedback on the customer services database;
Ensure Client complaints are dealt with and logged in line with the companys complaints escalation policy;
Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
Troubleshoot through the use of open questions support documents and system training;
Offer recommendations to common problems or frequently asked questions.

Requirements

High School Diploma or Higher
Native/Fluent French; C2
Good level of English C1;
Writing speed: 20 words per minute
Active Listening
Good Problem Solving Skills
Strong troubleshooting skills

At the we are looking for French speakers to work in tourism sector for a top hospitality brand in Greece. Are you interested in moving abroad Your Role as a Customer Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers;Maintain Accurate data input o...