Process Engineer
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Job Location:
Philadelphia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Position Summary:
The Process Engineer will play a critical role in analyzing designing and optimizing business processes to improve operational efficiency reduce costs and enhance customer satisfaction. The ideal candidate will have a strong background in process improvement data analysis and project management with a proven ability to apply Six Sigma principles to drive measurable results.
Key Responsibilities:
- Analyze and evaluate current business processes across the insurance value chain (e.g. underwriting claims processing policy administration customer service) to identify inefficiencies and areas for improvement.
- Lead and execute projects to streamline workflows reduce process variation and improve quality and turnaround times.
- Collaborate with cross-functional teams including operations IT compliance and customer service to implement process improvements and ensure alignment with organizational goals.
- Develop and maintain process documentation including process maps standard operating procedures (SOPs) and control plans.
- Monitor key performance indicators (KPIs) to track the effectiveness of process improvements and ensure sustained results.
- Conduct data analysis to identify trends measure process performance and support decision-making.
- Facilitate workshops and training sessions to promote a culture of continuous improvement and empower employees to contribute to process optimization initiatives.
- Ensure compliance with regulatory requirements and industry standards in all process improvement activities.
- Stay up-to-date with industry trends best practices and emerging technologies to identify opportunities for innovation and automation.
Qualifications
Education and Experience:
- 5 years of experience in process engineering business process improvement or a related role preferably in the insurance or financial services industry.
- Certification in Lean Six Sigma ( Black Belt required).
- Experience in process optimization in Insurance or Financial Services industry (Property and Casualty experience preferred)
Skills and Competencies:
- Strong knowledge of Lean Six Sigma principles tools and methodologies.
- Experience in process mapping workflow analysis and process redesign.
- Excellent problem-solving and analytical skills with the ability to identify root causes and develop effective solutions.
- Strong project management skills including the ability to manage multiple initiatives and meet deadlines.
- Exceptional communication and interpersonal skills to collaborate with stakeholders at all levels of the organization.
- Knowledge of insurance industry processes regulations and best practices is a plus.
- Ability to work independently and as part of a team in a fast-paced environment.
Key Skills
- Lean Manufacturing
- Six Sigma
- Distributed Control Systems
- Continuous Improvement
- Process Improvement
- Minitab
- Root cause Analysis
- Process Engineering
- cGMP
- Kaizen
- Programmable Logic Controllers
- Manufacturing
About Company
Chubb Life has been in Egypt since 2003. Chubb Life is the international life insurance division of Chubb - the world's largest publicly traded property and casualty insurance company by market capitalization.
