Front Desk Associate
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Job Location:
Ashland, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
20-10-2025
Vacancies:
1 Vacancy
Job Summary
Now Hiring: Front Desk Associate Join Our Resort Team!
About Us:
Nestled between the spectacular White Mountains and the Lakes Region of New Hampshire Cold Spring Resort is a true four-season destination offering easy access to several ski resorts in the winter vivid landscapes during the falls prime leaf-peeping months and a range of outdoor activities in the spring and summer. This is where good times are shared with family and friends.
Are you passionate about delivering exceptional guest experiences Do you thrive in a fast-paced service-driven environment If so wed love to meet you!
Were currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests youll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.
What Youll Do:
- Greet every guest with a smile and provide outstanding customer service from check-in to check-out
- Answer guest inquiries and resolve issues quickly and professionally
- Manage room assignments reservations and billing with accuracy
- Process payments and handle cash transactions confidently
- Review reservations and prepare for daily arrivals
- Maintain front desk procedures including key control and registration audits
- Ensure confidentiality and security protocols are followed
- Collaborate with the team to keep operations running smoothly
- Take initiative and support various tasks as needed
What Were Looking For:
- A friendly dependable and customer-focused personality
- Strong communication and multitasking skills
- Basic math skills and comfort handling payments
- Ability to stay organized in a busy environment
- Tech-savvy with a willingness to learn new systems
- Detail-oriented and trustworthy with guest information
- Previous hospitality or customer service experience is a plus
- Flexibility to work weekends and holidays as needed
Why Join Us
- Work in a welcoming team-oriented resort environment
- Opportunities to grow within hospitality and resort operations
- Be part of creating memorable experiences for our guests every day
Ready to bring your positive energy and customer service skills to our team
Apply today and start your next adventure with us!
Required Experience:
IC
Key Skills
- Arabic Speaking
- Administration
- General Services
- Billing
- Import
- Administration Support
About Company
Vacatia is the resort marketplace for vacationing families. Instantly book resort residences with the space of a home + services of a hotel, perfect for family travel.
