Guest Service Agent
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Job Location:
Monthly Salary:
Posted on:
22 days ago
Vacancies:
1 Vacancy
Job Summary
Behaves and acts in an exemplary fashion embodying the brand mindset
Performs Front Office operations applying the organisational structure defined by the Front Office Manager
Together with the Guest Experience Manager is jointly responsible for welcoming and taking care of guests throughout their stay
Contributes to guest satisfaction at all times by providing high quality services throughout their stay
Helps meet the departments quantitative targets through his/her sales efforts
Qualifications :
Vocational diploma or degree in hospitality - Front Office and/or anyone eager to work in the sector regardless of their educational background pending validation of their skills
Computer literate (Windows environment PMS Opera Tars) and an aptitude for new technologies
Languages: fluent in the national language English and a third language
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Cashiering
- Food Safety Experience
- Guest Relations Experience
- Animal Handling
- Front Desk
- Guest Services
- Phone Etiquette
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
