Loaner Coordinator

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profile Job Location:

Raleigh, WV - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

About Thompson Automotive:
Thompson Automotive is a family-owned dealership group committed to delivering an exceptional customer experience in both sales and service. We pride ourselves on professionalism teamwork and integrity in everything we do.

Were currently seeking a Loaner Coordinator to join our Service Department. The ideal candidate is organized detail-oriented and enjoys providing top-notch customer service in a fast-paced environment.

Responsibilities:

  • Greet customers and assist with the check-in/check-out process for loaner vehicles.

  • Complete all necessary paperwork and agreements accurately and efficiently.

  • Inspect vehicles for damage before and after each use documenting findings as needed.

  • Track and manage the loaner fleet to ensure vehicle availability and rotation.

  • Coordinate vehicle cleaning fueling and maintenance.

  • Communicate effectively with Service Advisors Technicians and Management about vehicle status.

  • Maintain organized records of loaner contracts drivers licenses and insurance documents.

  • Provide friendly professional and helpful service to every customer.

Qualifications:

  • Previous experience in a dealership rental car agency or customer service role preferred.

  • Strong communication and organizational skills.

  • Ability to multitask and prioritize in a busy environment.

  • Experience using Reynolds & Reynolds or other dealership DMS software preferred.

  • Valid drivers license with a clean driving record required.

  • Positive attitude and professional appearance.

What We Offer:

  • Full-time stable schedule (MondayFriday 7 AM5 PM).

  • Competitive pay based on experience.

  • Health dental and vision insurance options.

  • Paid time off and employee discounts.

  • Supportive team environment and opportunities for growth.


Required Experience:

IC

About Thompson Automotive:Thompson Automotive is a family-owned dealership group committed to delivering an exceptional customer experience in both sales and service. We pride ourselves on professionalism teamwork and integrity in everything we do.Were currently seeking a Loaner Coordinator to join ...
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Key Skills

  • Corporate Risk Management
  • Electronics
  • Infection Control
  • Bakery
  • ELV
  • Accident Investigation

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