About Thompson Automotive:
Thompson Automotive is a family-owned dealership group committed to delivering an exceptional customer experience in both sales and service. We pride ourselves on professionalism teamwork and integrity in everything we do.
Were currently seeking a Loaner Coordinator to join our Service Department. The ideal candidate is organized detail-oriented and enjoys providing top-notch customer service in a fast-paced environment.
Responsibilities:
Greet customers and assist with the check-in/check-out process for loaner vehicles.
Complete all necessary paperwork and agreements accurately and efficiently.
Inspect vehicles for damage before and after each use documenting findings as needed.
Track and manage the loaner fleet to ensure vehicle availability and rotation.
Coordinate vehicle cleaning fueling and maintenance.
Communicate effectively with Service Advisors Technicians and Management about vehicle status.
Maintain organized records of loaner contracts drivers licenses and insurance documents.
Provide friendly professional and helpful service to every customer.
Qualifications:
Previous experience in a dealership rental car agency or customer service role preferred.
Strong communication and organizational skills.
Ability to multitask and prioritize in a busy environment.
Experience using Reynolds & Reynolds or other dealership DMS software preferred.
Valid drivers license with a clean driving record required.
Positive attitude and professional appearance.
What We Offer:
Full-time stable schedule (MondayFriday 7 AM5 PM).
Competitive pay based on experience.
Health dental and vision insurance options.
Paid time off and employee discounts.
Supportive team environment and opportunities for growth.
Required Experience:
IC
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