At SCP Health what you do matters

As part of the SCP Health team you have an opportunity to make a difference. At our core we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients 7500 providers 30 states and 400 healthcare facilities SCP Health is a leader in clinical practice management spanning the entire continuum of care including emergency medicine hospital medicine wellness telemedicine intensive care and ambulatory care.

Why you will love working here:

- Strong track record of providing excellent work/life balance.

- Comprehensive benefits package and competitive compensation.

- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration courage agility and respect.

SERVICE DELIVERY

• Seek to build and maintain consensus alignment and focus on priorities and objectives within and across service delivery teams with client satisfaction and retention as the chief measurements of success.
• Exhibit/deliver timely thorough consistent clear and effective communication to all internal Company stakeholders and employees as well as providers medical directors and client representatives.
• Provide direction guidance and influence over designated field ops personnel.
• Build and lead a high-performance workplace culture that contributes to a high level of employee satisfaction employee retention and productivity.
• Accountable for the delivery of practice management services consistent with our contractual obligations as established with hospital clients and providers.
• Establish and execute on shared goals and related strategic priorities with EM and HM client service teams Staffing Operations Value-based services and Central Office departments.
• Develop and maintain highly effective and collaborative partnership relationships with key client representatives and industry leaders.
• Ensure the delivery of consistent timely and effective practice productivity improvement initiatives.
• Diligent oversight direction and leadership on the new client on-boarding process.
• Responsible to work collaboratively and effectively with Physician leadership counterparts (along with other department representatives) to develop deploy and maintain training mentorship and leadership development programs enough to ensure a high level of performance and retention of our appointed practice Medical Directors.
• Responsible to contribute to the effective operation of Recruiting Scheduling and Credentialing personnel systems and processes.

BUSINESS

• Accountable for the achievement of revenue expense and margin targets in compliance with budget constraints and/or in response to unanticipated revenue and gross margin shortfalls.
• Ensure that where SCP EM HM and ICU practices co-exist at a single hospital location ALL materially significant issues opportunities threats or initiatives are well-communicated with action plans designed and implemented with and through the effective collaboration of all stakeholders.
• Responsible to ensure that the practice is functioning with the necessary resources priorities and action plans to favorably influence the clients perceived value of SCP.
• Responsibility to identify drive and lead the introduction and deployment of new eHealth solutions in our practices with an ROI measurement attached to one or more of the following: Cost reduction/avoidance provider satisfaction patient care enhancement or client satisfaction.
• Contribute to growth strategy development and provide significant leadership influence on and contributions to sales target identification and pursuit.
• Ensure optimal and appropriate use of Company technology resources and be accountable for the quality and integrity of Group data entered into systems.
• Ensure performance in accordance with all established legal and compliance standards.

PERFOMANCE MEASURES

Service line meets/exceeds goals or targets associated with:

• Gross Margin generation.
• G&A expense control.
• Cost per RVU.
• Client Satisfaction.
• Contract Retention.
• Flex provider coverage.
• Physician coverage expenses.
• NPPA coverage expenses
• Facility Variance reports.
• Provider Cost as a Percentage of Revenue.
• Additional Pay.
• Client account receivables.
• Timely and accurate completion medical records.
• Patient Satisfaction.
• Value-based services Division including BPCI-A and Post-Acute Care services.
• The effective alignment and achievement of joint measurements with SCP Hospitalist and Intensivist Service lines.

QUALIFICATIONS

Knowledge Skills and Abilities:

• Strong and effective leadership and management capabilities.
• Highly efficient and organized.
• Excellent verbal and written communication skills.
• Consistently accountable responsible and responsive.
• Able to set priorities and demonstrate sound judgment in handling complex situations.
• Comfortable and effective in building highly trusted working relationships at all levels and with clinicians.

EDUCATION:

• Bachelors degree in Healthcare Administration Business Administration related field or equivalent work experience. Masters degree preferred.

WORK EXPERIENCE/QUALIFICATIONS:

• Minimum five (5) years of demonstrated success in leadership and management in the HealthCare delivery space
• Prior clinical or healthcare operations
• Previous clinical or healthcare operational experience required
• and/or:
• Executive level responsibility over the operation of multi-site multi-specialty medical practices or
• Prior extensive responsibility over a P&L in a patient care related business is preferred.

TRAVEL

• Expected for company and departmental meetings training events and conferences with overnight stay sometimes required.

PRIMARY LOCATION:

• SCP Home-based

CONFIDENTIALITY:

The daily activities of this position will be held in the strictest confidence whether it is regarding a person individual and/or a strategic initiative. Confidentiality must be maintained on all documents and/or information processed.

COMPLIANCE:

All SCP Health employees will abide by all policies and procedures including the SCP Health Corporate Compliance Program and will adhere to all applicable local state and federal laws.

DISCLAIMER:

The above statements reflect the general duties considered necessary to describe the essential functions of the job as identified and shall not be considered as a detailed description of all work requirements which may be inherent in the position. They may be subject to change at any time due to reasonable accommodations or other reasons.