MBA Product Manager Intern

At Toast were building innovative technology to help restaurants and food & beverage retailers operate more efficiently connect with their customers in new ways and grow their businesses. Our Product team is at the forefront of shaping the future of restaurant technology working cross-functionally to design and deliver impactful solutions at scale:

• Serving over 148000 restaurants globally
• Powering 2M employees clocking in on Toast every month
• Processing over $160 billion annually across 130 million cards

As an MBA Product Manager Intern youll work on high-impact initiatives from strategy through execution. Youll partner with Product Engineering UX Marketing Sales and Customer Success to solve complex business problems build innovative solutions and bring ideas to market. This is a hands-on opportunity to develop your product leadership skills in a fast-paced customer-focused environment.

About this roll*

Youll lead and contribute to projects that require both strategic thinking and strong execution. Youll gather and analyze customer insights evaluate market opportunities and work closely with cross-functional teams to deliver products that help restaurants thrive. Along the way youll learn to use AI tools to boost your own productivityfrom accelerating analysis to drafting and testing ideas faster. Youll apply AI within product experiences exploring how new technologies can create smarter more efficient solutions for restaurants. Youll also have the chance to work directly with restaurant owners and operators to see the real-world impact of your work.

What youll do

You will work as part of a Product team for the summer taking on a defined initiative that requires you to:

• Define and refine product strategy in collaboration with cross-functional partners using market research competitive analysis and customer insights
• Identify business opportunities evaluate tradeoffs and develop data-driven recommendations
• Draft product requirements (e.g. user stories specs) with the help of AI copilots ensuring alignment across stakeholders.
• Help prioritize product roadmaps manage development timelines and track progress in an agile environment
• Collaborate with engineers designers and go-to-market teams to deliver high-quality customer-focused solutions
• Monitor product performance and recommend improvements to drive adoption and customer satisfaction
• Support planning positioning and execution of product launches and enhancements

Do you have the right ingredients* (Requirements)

• Currently enrolled in an MBA program with a focus in Strategy Product Management Marketing Operations or related field
• 3 years of prior professional experience ideally in product management consulting technology or operations
• Strong business acumen with the ability to translate data and insights into actionable strategies
• Excellent problem-solving and analytical skills with experience making data-informed decisions
• Strong communication and interpersonal skills with the ability to collaborate across technical and non-technical teams
• Proven ability to manage multiple priorities in a fast-paced evolving environment
• Familiarity with agile methodologies and tools like Jira is a plus but not required
• Passion for technology and interest in the restaurant or hospitality industry

What youll gain

• Firsthand experience owning product initiatives from concept to delivery in a scaling tech company integrating AI into every facet of the work and product experience
• Exposure to multiple aspects of product management from market sizing and opportunity assessment to launch execution
• Mentorship from experienced Product Managers and senior leaders
• The opportunity to make a meaningful impact on products used by thousands of restaurants every day

AI at Toast

At Toast were Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster more independently and with higher quality. We provide these tools across all disciplines from Engineering and Product to Sales and Support and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; its a core part of our culture.

*Bread puns encouraged but not required

#LI-DNI