ServiceNow Solutions Architect

Tampa, FL - USA

Monthly Salary: USD 70 - 75

Experience Required: 0-1years

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Overview

We are seeking an experienced ServiceNow Solutions Architect to lead the end-to-end delivery of ServiceNow initiatives ensuring alignment with business goals platform best practices and enterprise standards. The ideal candidate combines deep technical expertise with strategic leadership to drive platform adoption scalability and performance across multiple modules and business units.

Key Responsibilities

Lead end-to-end ServiceNow project delivery ensuring solutions align with business objectives and architectural best practices.
Manage cross-functional teams including developers business analysts architects and key stakeholders.
Oversee the implementation and optimization of ITSM SPM and ITOM modules ensuring seamless workflows integrations and comprehensive reporting.
Develop and maintain project plans budgets and risk mitigation strategies to ensure timely and successful project delivery.
Facilitate requirements gathering stakeholder engagement and change management to drive adoption and operational excellence.
Ensure compliance with ITIL Agile and CSDM governance frameworks and standards.
Monitor project KPIs and performance dashboards within ServiceNow to report progress and identify improvement opportunities.
Coordinate testing user training and go-live support to ensure smooth transition and user satisfaction.
Collaborate with enterprise architecture teams to define long-term ServiceNow roadmaps and plan module upgrades or new capability deployments.

Requirements

Must-Have Qualifications

Proven experience leading end-to-end delivery of ServiceNow projects from design through implementation and post-go-live support.
Demonstrated expertise in ITSM SPM and ITOM modules including workflow automation system integration and performance reporting.
Strong understanding of ServiceNow architecture platform governance and configuration best practices.
Experience working with Agile methodologies and ITIL-based service management processes.
Excellent communication leadership and stakeholder management skills.

Required Skills:

Experience Leading end-to-end delivery of ServiceNow projects. Experience Overseeing implementation and optimization of ITSM SPM and ITOM modules including workflows integrations and reporting.

Required Education:

Experience Leading end-to-end delivery of ServiceNow Overseeing implementation and optimization of ITSM SPM and ITOM modules including workflows integrations and reporting.

OverviewWe are seeking an experienced ServiceNow Solutions Architect to lead the end-to-end delivery of ServiceNow initiatives ensuring alignment with business goals platform best practices and enterprise standards. The ideal candidate combines deep technical expertise with strategic leadership to d...