Quality of Service Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Quality of Service Specialist
Role summary - Quality Assurance Specialist that will be responsible for measuring the quality of service of our KYC interactions. This individual will assist in identifying developing creating and implementing KYC quality processes and procedures; as well as making recommendation for improvements to existing materials as needed to enhance our level of service for our customers.
Location: Shanghai
On-site
Full-time
What youll do
- As a Quality Assurance Specialist for KYC you will be evaluating KYC results while recording and reporting on this data.
- Your responsibilities will include to reach a numeric quota of evaluations
- Report on findings and performance and to proactively identify areas of improvement as well as work together with KYC mgmt team.
Who you are
- Detail orientated
- Analytical mindsets open to other perspectives
- Organized and methodic
- Able to develop and apply an objective perspective
- Good communication skills
- Good KYC and AML knowledge
- Self-motivator and self-starter
- Ability to multitask and successfully operate in a fast paced team environment
- Must adapt well to change and successfully set and adjust priorities as needed
#LI-DW1
#LI-Onsite
Required Experience:
IC
Key Skills
- Quality Assurance
- FDA Regulations
- Data Collection
- Food Safety Experience
- ISO 9001
- Mobile Devices
- Root cause Analysis
- Quality Systems
- OSHA
- Food Processing
- Quality Management
- cGMP
About Company
In today’s borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally through our cross-border payments platform. With Payoneer’s fast, flexible, secure and low-cost solu ... View more
