Employee Benefits CSR Employee Benefits Technical CSR
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Job Location:
San Antonio, TX - USA
Yearly Salary:
$ 52000 - 62000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Employee Benefits CSR / Employee Benefits Technical CSR
Job Summary
Seeking two dedicated and detail-oriented professionals to join a growing team as Employee Benefits CSR (Client-Facing) and Employee Benefits Technical CSR (Non-Client Facing). These roles are integral to delivering exceptional service to the clients and supporting the producers. As part of a rapidly expanding agency you will have the opportunity to grow your career in a collaborative and values-driven environment.
Compensation Package
- Salary Range: $52000 - $62000 annually ($25 - $30 per hour)
- Benefits: Comprehensive medical dental and vision insurance
- 401(k):
Responsibilities
- Serve as the primary point of contact for clients addressing benefit inquiries and resolving requests efficiently.
- Manage client accounts ensuring satisfaction and preparing renewal presentations.
- Stay informed about industry trends and lead educational sessions during Open Enrollment.
- Advise clients on benefit plan administration compliance and funding options.
- Collaborate with Third-Party Administrators and guide clients through the enrollment process.
- Provide ongoing support to maintain strong client relationships and ensure timely task completion.
- Meet with clients to address insurance needs and keep producers informed of account status.
- Utilize software tools such as Employee Navigator and EPIC to manage accounts and streamline processes.
Qualifications/Requirements
- Licenses: Life & Health (L&H) license required.
- Experience: Experience with Employee Navigator preferred but not required. Open to candidates with varying levels of experience including those eager to learn.
- Technical Skills: Tech-savvy individuals who are comfortable with learning new systems and tools.
- Soft Skills:
- Eager to learn and grow within the role.
- Strong problem-solving and organizational skills.
- Collaborative team player with excellent communication abilities.
- Positive attitude and willingness to adapt to a dynamic work environment.
- Detail-oriented with a focus on delivering exceptional client service.
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Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Communication skills
- Microsoft Outlook
- Microsoft Word
- Business Management
- Benefits Administration
- Microsoft Excel
- Insurance Sales
- Customer relationship management
- Human Resources
About Company
The Jonus Group #1 Career Coaching Employment Agency - Best Mock Interviews, Linkedin Profile Optimization, Social Media Job Seekers, Outplacement Services, Career Goal Coach.
