Hospitality Associate

Williams Lea

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profile Job Location:

New York City, NY - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Pay: $21.00/hr

The Hospitality Associate position is responsible for providing hospitality and catering services as a client site including conference room set-up reception assistance and other general office support as needed (copy mail and intake functions)

Job duties

(* denotes an essential function)

  • * Check conference room and meeting scheduler throughout shift and make note of any changes to ensure meetings are set-up accurately.

  • *Set up conference rooms according to clients request including audio/visual equipment food beverages utensils ice etc.

  • * Clean up conference rooms after use and return property to vendors if necessary.

  • * Coordinate catering orders and beverage service for meeting ensuring accuracy and timely delivery.

  • * Prepare coffee and other beverages in assigned kitchens each morning.

  • * Clean up coffee makers in each kitchen in the evening.

  • Communicate with supervisor or client on meeting request concerns or deadline issues.

  • * Greet and assist clients visitors and vendors with a high level of professionalism

  • Maintain inventory of catering supplies and order supplies as needed.

  • *Place orders for food and beverages for use during meetings

  • Assist in training new hires.

  • * Prioritize workflow.

  • Assist in process improvement ideas.

  • Answer telephone in hospitality center.

  • Adhere to Williams Lea Tag policies in addition to client site policies.

  • Use equipment and supplies in a cost-efficient manner.

  • Must be able to lift up to 50 lbs. on a regular basis.

  • Provide back-up support to Reception and/or Office Services as needed.

Job qualifications

  • High school diploma or equivalent.

  • Previous experience in hospitality office services or reception (law firm or professional services preferred)

  • Able to make independent decisions that conform to business needs and policy.

  • Strong interpersonal communication skills required.

  • Excellent organizational skills required.

  • Must be able to meet deadlines and complete all projects in a timely manner.

  • Strong attention to detail is required.

  • Must work well in a team environment.

  • Professional attire and demeanor required.

  • Good written communication skills.

  • Good problem solving skills with the ability and understanding of when to escalate a problem to a supervisory level.

  • Ability to work in a fast paced high energy environment.

  • Ability to work on multiple projects simultaneously.

  • Ability to operate basic audio/visual equipment.

  • Professional telephone demeanor.

  • Ability to anticipate clients needs for meetings and events.

  • Must be self-motivated with positive can do attitude.

  • Proven customer service skills are required in order to create maintain and enhance customer relationships.


Required Experience:

IC

Pay: $21.00/hrThe Hospitality Associate position is responsible for providing hospitality and catering services as a client site including conference room set-up reception assistance and other general office support as needed (copy mail and intake functions)Job duties(* denotes an essential function...
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Key Skills

  • Culinary Experience
  • Restaurant Experience
  • Food Service
  • Hospitality Management
  • Hotel Experience
  • Hospitality Experience
  • Management Experience
  • Event Planning
  • Employment & Labor Law
  • Project Management Software
  • Customer relationship management
  • Restaurant Management

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