Senior Account Manager, Healthcare & Payers

CookUnity

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profile Job Location:

New York City, NY - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

About CookUnity:

Food has lost its soul to modern convenience. And with it it has lost the power to nourish inspire and connect us. So in 2018 CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today CookUnity delivers 50 million meals a year from the industrys best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one youve found the right job posting.

About the Team:

The B2B team operates like a startup within CookUnity an entrepreneurial fast-paced and innovative team that is charting a bold new path by bringing these same exceptional culinary experiences to businesses organizations and their employees.

This role will be reporting directly to the the Head of B2B with the opportunity in the future to hire train and manage sales representatives in your vertical.

You will work closely with the Head of B2B the sales marketing and product team around strategy and execution.

The role:

As CookUnitys first Senior AM on the healthcare team youll play a foundational role in ensuring the success of our Food as Medicine programs. Youll work closely with our AEs to onboard new healthcare clients lead cross-functional implementation efforts and serve as the ongoing point of contact to ensure client satisfaction retention and expansion.

Youll manage a diverse portfolio spanning payers (Medicare Advantage Medicaid) hospital systems and self-insured employers delivering value from day one and helping CookUnity become the go-to medically tailored meal (MTM) partner.

Key Responsibilities:

Client Onboarding & Implementation

Serve as the primary post-sale contact for new healthcare clients
Lead onboarding and implementation of MTM programs coordinating across internal teams (ops culinary tech customer support)
Develop detailed launch plans timelines and training materials tailored to client workflows
Ensure a smooth handoff from AE to AM with full context of client goals and delivery requirements

Account Management & Retention

Manage day-to-day relationships across a portfolio of healthcare clients
Monitor account health proactively flag risks and identify opportunities for optimization
Track program performance (e.g. utilization adherence satisfaction) and share regular reports
Lead renewal conversations in partnership with AEs identifying expansion opportunities

Cross-Functional Collaboration
Act as the voice of the client internally by partnering closely with ops product culinary and marketing to improve service delivery and customer experience
Help shape playbooks and best practices for onboarding and AM as we scale the healthcare team
Support compliance billing and reporting requirements across different payers and programs

Qualifications:

46 years of experience in client-facing roles within healthcare digital health benefits or food-as-medicine companies
Experience with Medicaid/Medicare required; familiarity with self-insured employer models is a strong plus
Experience leading onboarding and managing strategic accounts with multiple stakeholders
Exceptional project management communication and relationship-building skills
Startup mentality: scrappy proactive and comfortable building from 0 1
Mission-aligned: passionate about improving health outcomes through food

Learn More About CookUnity

We believe great leadership starts with alignment on vision values and ways of working. To give you deeper insight into who we are and what were looking for we invite you to explore:CookUnitys Leadership Principles The values and behaviors that guide how we operate collaborate and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you wed love to connect!

Benefits

Health Insurance coverage

401k Plan

We grow you grow: Stock Options Plan granted on Day 1

Eligible for a bi-annual performance bonus

Unlimited PTO

5- year Sabbatical: After 5 years with CookUnity you get a 4-week paid sabbatical

Paid Family leave

Compassionate Leave: 3-5 days each time the need arises

A generous amount of CookUnity credits to enjoy our amazing meals added to your account monthly

Wellness perks: access to fitness subsidies to build a healthy lifestyle

Personalized Spanish coach

Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

Compensation

  • Base Salary Range: $80000 $95000 (depending on experience and track record scaling corporate partnerships)
  • On-Target Earnings (OTE): $120000 $150000 (base commission/bonus tied to revenue goals)
  • Incentives: Equity options and performance-based bonuses aligned with CookUnitys ambitious corporate vertical growth targets.

Compensation

All final pay rates will be determined by candidates experience knowledge skills and abilities of the applicant internal equity and alignment with market data.
Pay Range for this position
$80000$95000 USD

If youre interested in this role please submit your application and if we think you might be a fit well get in touch with you.Thank you for your time!

CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race color religion sex age sexual orientation gender identity national origin citizenship status protected veteran status genetic information or physical or mental disability.

A quick note for all candidates
Weve recently seen an increase in recruitment scams across the industry and we want to make sure you (and your data)stay safe while applying to CookUnity.We also want you to know that we take this seriously sometimes as part of our process we may ask for a briefproof of humanity to confirm that were connecting with a real person not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:

  • Apply only through our official channels. All open roles are listed on our official careers page:
  • Our recruiters are real people and easy to verify. You can always find them on LinkedIn with verified profiles. If youre unsure feel free to reach out to us on our officialLinkedIn Company Page.
  • We only communicate through official CookUnity channels. That means emails ending in@and interviews held through official company platforms (Google Meet or Zoom) never WhatsApp Telegram or SMS.
  • Well never ask for payment or personal financial details. If anyone does please dont share any information and let us know right away.

If something ever feels off or youre unsure about a message wed much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity and we care about keeping your experience (and safety) as genuine as possible.


Required Experience:

Manager

About CookUnity:Food has lost its soul to modern convenience. And with it it has lost the power to nourish inspire and connect us. So in 2018 CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today CookUnity delivers 50 millio...
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Key Skills

  • Revenue Cycle Management
  • HIPAA
  • Healthcare Management
  • PMBOK
  • Microsoft Outlook
  • Project Leadership
  • Data Management
  • Project Management
  • Affiliate Marketing
  • Project Management Software
  • Supervising Experience
  • Workday

About Company

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CookUnity offers flexible and convenient subscription plans that match your needs and taste. Find out more and start eating healthy every day, today.

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