Assistant Property Manager

When you join Hines you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence earning us a spot on Fast Companys esteemed annual list of the Worlds Most Innovative Companies as well as recognition as one of U.S. News & World Reports Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

As an Assistant Property Manager at Hines you play a key role in facilitating the smooth day-to-day operations of the property while providing the highest quality hospitality experience. The successful candidate will be organized have an eye for detail and a passion for delivering exceptional customer service. At Hines delivering an exceptional experience means combining a hospitality culture with real estate knowledge to maintain spaces conducive for high level scientific research. Responsibilities include but are not limited to:

Operations:

• Handle administrative tasks and maintain vendor relationships for all activities related to the physical operation of the property.

• Performs routine property inspections and initiate work requests to ensure the property is well-maintained and aesthetically pleasing.

• Manage the physical space and daily operations for assigned site(s).

• Coordinate projects complex requests and multi-trade work orders.

• Plan and coordinate installation and maintenance of assets housed within assigned site(s).

• Assist with collecting and analyzing operational data to provide accurate reporting and insights for services work order productivity cost savings and improvements.

• Assist in managing the propertys financial activities.

• Ensure compliance with all government industry regional and company required programs objectives and policies.

• Assist with the direction of emergency procedures including but not limited to:

  • Executing emergency plans and practice drills

  • Monitoring emergency equipment

  • Leading and/or assisting with evacuations bomb searches and life safety alarms as deemed reasonable and prudent

  • Acting as fire/life safety director while assisting emergency authorities and response teams

Hospitality / Leadership:

• In accordance with the firms leadership principles train mentor and continuously develop all property personnel in providing a best-in-class hospitality experience.

• Assist with leading a cross-functional team including third-party service providers in the delivery of Hines Hospitality Standards.

• Assist in coordinating unique event programming with a focus on creating and maintaining a community atmosphere.

• Ensure property engagement and service offerings are aligned with Hines service level standards.
• Ensure all corporate objectives and policies are met.

Minimum Requirements include:

• Bachelors degree from an accredited institution with a focus on business administration hospitality real estate or in a related field preferred; high school diploma required.
• 2 years professional work experience with supervisory experience strongly preferred.
• Financial experience including profit and loss (P&L) responsibility budgetary oversight cost analysis and management of service contracts and arrears.
• Proficient in Microsoft Office software.
• Successful completion of the Hines Property Management Training Program or equivalent real estate knowledge.
• Passion for working with people creating amazing experiences and leading with a hospitality mindset.
• High degree of emotional intelligence with proven ability to think creatively in all job responsibilities.
• Solution-oriented with strong organizational analytical and project management skills.
• Maintain composure and professionalism at all times.
• Excellent interpersonal verbal and written communication skills utilizing proper punctuation grammar diction and style.
• Eager to be a part of a fast-paced and dynamic work environment.
• Takes initiative and is a proactive leader always focused on continuous improvement.
• Work indoors approximately 95% of the time and outdoors 5% of the time.
• Use olfactory auditory and visual senses to inspect building(s) and detect emergency alarms.
• On occasion perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings.
• Ability to lift up to 25lbs.
• Though occurrences are rare be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters.
• Transfer properties and work overtime as business needs deem appropriate.
• Compensation: $81800 - $102200

At Hines we strive for excellence as a leading global real estate investment manager driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living office retail mixed-use logistics and life science projects all designed to enhance value connection and inspiration. Our strategic approach integrates local expertise with global knowledge taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices we recognize that the true driving force behind Hines success is our 5000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people offering comprehensive training competitive compensation robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team we cultivate an inclusive environment where everyone including our clients can thrive.

Hines is proud to be named to Fast Companys prestigious annual list of the Worlds Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31 2023.

We are an equal opportunity employer and support workforce diversity.

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