IT Operations and Customer Support Columbia, SCOnsite
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Job Location:
Columbia, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
IT Operations and Customer Support
Columbia SC - Onsite
3 6 Months CTH
Interview Process: 2 rounds the first interview will be remote - subsequent interviews will be in-person
Duration of the Contract: 3-6 months with possibility for FTE however not guaranteed. The salary range for an FTE Computer Operator
Possibility for Extension: Yes
Work Location: Onsite - 5 days/week
Candidate Location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.
Weekend Work Information: System Update Testing occurs occasionally on Saturdays/Sundays - the resource may be required to help with testing 1-2 hours on varied weekends. The testing work is typically remote.
This is an IT operations and customer support position. IT customer support functions include MS Windows MS Office local and network printing audio/visual connectivity in conference rooms and office network wired and wireless connectivity. IT operations support functions include information security audit research third party vendor coordination asset management/inventory imaging computers contributing to the teams process/procedure documentation updates. Use of a ticketing system will be required to track all work. This is a junior-to-mid level technical support role that requires a high level of professionalism in a financial/banking work environment. Candidates should have a least one year of experience in an IT support role preferably in person in a formal government or corporate setting. Professional maturity is valued over technical skill.
Required Skills
Minimum of two years of experience with the following:
-IT End User Support
-Microsoft Windows 10 11
-Microsoft Office Suite
-Printer Support
-Hardware/Laptop Support
-PC Imaging/Building
Preferred Skills:
-A Certified
-End User Network Support
-Information Security Exposure
-On-site/In-person IT Support
-MS Teams
-Asset Management
-Help Desk Ticketing System (ITSM)
-Banking finance legal judicial or accounting background is a plus
Key Skills
- Foreign Office
- Analysis
- Banking Operations
- Corporate Finance
- Manual Testing
