Assistant Registrar Vehicle Safety and Compliance Services (Administrator VII)

Apply for a Job
Apply for a Job for JAWS Users
Create a Profile
Create a Profile for JAWS Users
System Requirements

Tell us about a friend who might be interested in this job.All privacy rights will be protected.

MINIMUM ENTRANCE REQUIREMENTS

Applicants must have at least (A) six (6) years of full-time or equivalent part-time professional administrative supervisory or managerial experience in business administration business management public administration public management clinical administration or clinical management of which (B) at least two (2) years must have been in a project management supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

Substitutions

I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

II. A Bachelors degree in a related field may be substituted for two (2) years of the required (A) experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

Comprehensive Benefits

When you embark on a career with the Commonwealth you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you your loved ones and your future.

Want the specificsExplore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action minorities veterans and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race religion color sex gender identity or expression sexual orientation age disability national origin veteran status or any other basis covered by appropriate law. Research suggests that qualified women Black Indigenous and Persons of Color (BIPOC)may self-select out of opportunities if they dont meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Position Summary

The Leader of Vehicle Safety and Compliance Services will provide executive direction and strategic oversight for the Registry of Motor Vehicles (RMV) statewide safety programs including the Massachusetts Vehicle Check (Inspection Program) School Transportation and Crash Reporting and Law Enforcement Liaison functions. This role holds authority to formulate implement and enforce policy in these areasestablishing regulatory standards enforcement strategies and service-level expectations that directly affect public safety across the Commonwealth.

As a senior manager the position exercises discretionary authority in personnel administration including determining organizational structure managing subordinate managers making hiring and disciplinary decisions and advancing workforce development succession planning and labor-relations strategies. The Leader also directs governance processes by issuing policy notices grace periods and exception determinations ensuring RMV operations are aligned with statutory mandates and safety priorities.

Beyond day-to-day oversight the Leader is responsible for long-range planning and strategy developing a three-year roadmap for vehicle safety and compliance setting program KPIs and directing corrective actions through independent judgment. Representing the RMV in interagency committees industry associations and legislative or regulatory forums the Leader recommends policy positions that shape statewide transportation safety outcomes. Through this combination of policy-making authority enforcement and personnel decisions and strategic direction-setting the Leader of Vehicle Safety and Compliance Services directly advance the RMVs mission to protect the public and ensure the integrity of the Commonwealths transportation system

Duties and Responsibilities

Program Leadership Massachusetts Vehicle Check (Inspection)

Exercise independent authority to set statewide program policy and outcomes for 1800 stations; determine priorities compliance standards and enforcement measures.

Co-determine policy direction with DEP on technical standards environmental controls data exchange and statewide communications ensuring RMVs interests are protected.

Establish and approve policies for station licensing inspector credentialing and auditing protocols including sampling plans audit procedures and sanction processes.

Independently direct vendor contract compliance (KPIs incentives change control) and finalize RMV positions with DEP and Legal on terms renewals and enforcement actions.

Build and manage formal stakeholder engagement processes (e.g. with NESSARA) to shape policy updates and systemic improvements.

Program Leadership School Transportation (School Bus & 7D)

Establish and direct RMV policy for 9000 school bus inspections annually including risk-based inspection protocols escalation policies and remediation frameworks.

Set regulatory and policy direction for licensing and certification of school bus drivers and instructors including compliance standards and corrective action frameworks.

Determine policy for oversight of the 7D program (companies vehicles and drivers) including audit strategy compliance enforcement and professional certification issuance.

Represent RMV with STAM MAPT and NASDPTS; translate external input into policy decisions and approved operating procedures.

Program Leadership Crash Program & Law-Enforcement Liaison

Set objectives for timely accurate complete crash reporting statewide.

Approve statewide crash data policy (MMUCC alignment data quality standards timeliness metrics waiver criteria) and direct its implementation.

Exercise independent authority to resolve system conformance issues with LEAs and RMS vendors approving cutovers deprecations and enforcement escalations.

Represent RMV in interagency forums (e.g. TRCC) with authority to set RMVs crash data policy stance and commit to statewide safety initiatives.

Policy Regulations & Governance

Draft revise and finalize regulatory amendments and RMV policy directives with authority to determine program rules exceptions and enforcement guidelines.

Approve and publish SOPs direct training and enforce adherence through audits.

Exercise authority to issue policy notices grace periods and exception determinations ensuring compliance with statutory and regulatory mandates.

People Leadership & Workforce Development

Determine organizational structure staffing levels and role definitions across three programs; exercise authority to hire assign evaluate discipline and develop staff.

Directly manage subordinate managers (Inspection Crash School Transportation) and ensure labor relations policies are implemented consistently across teams.

Set workforce development strategy including training standards succession planning and culture of safety and compliance.

Customer Service SLAs & Compliance Enforcement

Define and approve service-level standards and dashboards for customer-facing operations; enforce backlog reduction and constituent resolution strategies.

Direct compliance enforcement with authority to approve enforcement actions sanctions and escalate high-impact constituent cases.

Partner with the Office of the Chief Compliance Officer to ensure regulatory hearings and enforcement orders reflect RMVs policy direction.

Strategy KPIs & External Representation

Develop and approve the 3-year strategic plan for Vehicle Safety & Compliance ensuring alignment with RMV and statewide safety priorities.

Set and monitor program KPIs chair reviews with authority to direct corrective actions.

Serve as RMVs senior representative in interagency and industry forums with authority to commit to the agencys policy position and strategic direction.

Other duties as assigned