Resident Advocate

• Ability to work independently as one point of contact connecting clients with housing navigators while remaining empathetic.
• Ability to complete applications to obtain IDs and Social Security cards for clients.
• Ability to navigate government websites to assist clients in acquiring necessary documentation.
• Ensure that all services are documented in a timely and thorough manner.
• Compliance with information and security policy and procedures.
• Transporting clients for document processing drop off and retrieval.
• Log and document appropriate shift and resident information by the end of each shift.
• Perform necessary shelter operations including but not limited to serving meals doing chores taking inventory sorting donations etc.
• Maintain accurate client records.
• Perform other duties as assigned.

• Knowledge and experience working with co-occurring populations (chronic health conditions mental health and substance abuse).
• Knowledge and experience with motivational interviewing evidence-based practices including trauma informed care framework.
• Understanding of Housing-First model of housing harm reduction and homeless services within the service area.
• Strong belief in growth mindset self-determination and psychological resilience.
• Proficient in Microsoft Office Suite including Word Excel and Outlook.
• Capability to handle multiple tasks including service provision documentation and crisis intervention.

• Two (2) years of relevant experience in homeless or social services training and/or technical experience desired.
• A team player with great communication skills and strong attention to detail.
• Bilingual in Spanish is a plus.
• Experience in and knowledge of the effects of trauma domestic violence homelessness mental health and substance abuse.
• Conflict resolution skills a plus.
• Domestic Violence Counselor Training a plus.
• Any combination of extensive and applicable work experience and educational credentials performing the above duties successfully.

License Requirement

• A valid California Class C drivers license is required at the time of hire. Employees must have a good driving record for a minimum of three (3) years.

Note: This position is funded through June 302026. Continuation of employment will be contingent upon funding availability.

An electronic version of all submittals is required. Interested candidates should apply immediately by submitting a job application comprehensive resume and compelling cover letter of interest to the job posting found on government .

Job applications/Resumes received by May 30 2025 will receive first consideration.

Schedule:The Chief Executive Officer or designee may change the schedule of positions between hybrid and onsite as necessary to accomplish LAHSAs business needs.

Residency Requirement:This position requires the employee to reside within the State of California. Proof of residency may be requested as part of the onboarding process to ensure compliance with organizational and operational requirements.

Applicants may make a reasonable accommodation request for this job by calling the Human Resources Department at ; or via email at .

We are an Equal Opportunity / E-Verify Employer