Principal Consultant ( Global Benefits )
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Job Summary
General information
Reference
003816Location
United Kingdom London London
Work Place
Hybrid
Region
UK
Job Profile
Lockton - Experienced Professional
Title
Principal Consultant ( Global Benefits )
Description
The purpose of this role is to lead service delivery to our largest and more complex global clients across the People Solutions practice.
This role has a focus on effectively and proactively delivering to clients being a role model to the wider team and people managing/developing other members of the team to add value. Some international travel is anticipated with this role.
CLIENT FOCUS/MANAGEMENT
Leads the larger global accounts.
Builds & fosters client relationships and manages the service delivery by the client team - including the client relationship and deliverables/materials across the range of global benefit propositions and services
Understand the why (the reason) for the work being needed and delivered to a client and have multiple tools available to solve client issues
Actively manage the client portfolio including evidence of client account management planning
Collaborate with the client team in directing addressing and resolving client queries issues about global benefit issues.
CLIENT DELIVERY
Consider and deliver idea suggestions and/or updates to clients
Use and interpret client data to tell a story for a client
Able to effectively communicate complex and technical issues to clients and colleagues
Managing client expectations on delivery/what can be achieved
Share and implement best practices across the team and implement/embed continuously improving processes
Be accountable for monitoring the scope budget and other metrics through effective project tracking
Be accountable for the client team adherence with any Lockton processes to ensure compliance and risk management of delivery e.g. data protection process maintaining audit trails.
MAKING EFFECTIVE CONNECTIONS
Develop networks with the Lockton Global Partner offices peers and other business service groups (IT Office Services Information Processing Accounting local offices etc.) to progress various tasks using a partnership approach that facilitates high-quality results and process workflow.
Proactively consult with local Lockton Global offices and partners as needed to resolve any issues.
NEW BUSINESS
Actively seek and support new business opportunities including RFP responses from prospects & associated pitches/negotiations.
Ownership for pricing and scoping of mid-sized projects.
Take latest ideas and completes the required contracting/Statement of Works
MANAGING SELF & DEVELOPMENT
Awareness of multiple propositions and solutions available and how to apply/combine them to client need.
MANAGING OTHERS
Display role model behaviours to the client and client team
Mentor develop and train the team
Delegate appropriate tasks and projects and review products
People and team management capability (as and where appropriate).
Candidate Profile
Desired skills & knowledge:
Strong experience in a role which reflects the skills and client management experience which will be transferred to the world of Global Benefits
Excellent communication skills both written and verbal
Proactive and commercial approach to clients
People or team management (where applicable)
Have completed training courses/qualifications in core areas such as insurance international benefits (IEBA) HR or another related discipline
Strong client & commercial track record.
Further experience skills or knowledge
Fluency or professional proficiency in a foreign language is often helpful
Any other professional qualifications or training are also an advantage
Experience working or living abroad is helpful although not required.
About The Position
Location: Flexible UK location London Bristol Manchester or Edinburgh
Custom section 3
Scheduled
Full Time Permanent
Required Experience:
Staff IC
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Communication skills
- Microsoft Outlook
- Microsoft Word
- Business Management
- Benefits Administration
- Microsoft Excel
- Insurance Sales
- Customer relationship management
- Human Resources
About Company
The quality of your solicitors professional indemnity insurance underpins your integrity and reputation among your clients. As a regulatory requirement, it is critical that your cover performs effectively for you and your practice. Our dedicated and knowledgeable team is committed to ... View more
