Pharmacy Patient Navigator
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Job Location:
Miramar, FL - USA
Hourly Salary:
$ 19 - 21
Posted on:
18-10-2025
Vacancies:
1 Vacancy
Job Summary
Schedule: Full-Time Monday Friday 9:00 AM - 6:00 PM
Compensation Range: $19.00 - $21.00/ Hour
Job Location: Miramar FL - On-Site (This position is not Remote nor Hybrid)
Join Our Team and Make a Difference in Patients Lives!
SUMMARY
As a Pharmacy Patient Advocate you will be a crucial link between patients medical providers and our pharmacy. You will make a direct impact by eliminating barriers to medication access ensuring patients receive their specialty medications in a timely and affordable manner. If you are a problem-solver with a background in pharmacy services and a desire to provide an exceptional patient experience we encourage you to apply!
What Youll Do (Key Responsibilities include but are not limited to):
- Serve as a Patient Liaison: Act as the central point of contact between patients physician offices manufacturer programs and insurance payers to resolve medication access issues.
- Navigate Benefits & Authorizations: Conduct comprehensive benefit investigations manage prior authorizations and coordinate benefits to minimize patient out-of-pocket costs.
- Manage Patient Communications: Handle inbound calls for prescription inquiries and outbound calls for patient welcome refill scheduling and provider follow-ups.
- Ensure Seamless Coordination: Coordinate timely and accurate medication deliveries with patients and providers ensuring adherence to treatment plans.
- Maintain Accurate Records: Collect and maintain confidential patient information including allergies contact details and payment methods while upholding all HIPAA regulations.
- Support Clinical Integrity: Direct all clinical inquiries and patient concerns to a licensed pharmacist to ensure patient safety and proper care.
- Utilize Technology: Leverage pharmacy operating systems and other software tools to manage patient cases track communications and ensure efficient service delivery.
What Youll Bring (Qualifications & Skills)
- High school diploma or GED.
- Active Florida Pharmacy Technician Registration required.
- A minimum of two (2) years of experience in a customer service setting OR one (1) year of experience in specialty pharmacy.
- Prior authorization experience required.
- Strong knowledge of medical and pharmacy terminology.
- Benefit investigation experience preferred.
- Excellent communication skills.
- Basic computation skills.
- Bilingual English and Spanish preferred.
- Microsoft Office or Google Suite proficiency.
- RMA or CMA certified preferred but not required.
Work Environment & Physical Demands
- This role is primarily sedentary and requires the ability to sit for extended periods (minimum of 7 hours). The position required strong multitasking skills attentions to detail and the ability to lift and/o move up to 20 lbs.
The Perks of Joining Our Team:
We believe in taking care of our team. Youll enjoy a comprehensive benefits package designed to support your well-being and financial future:
- Comprehensive Health Benefits: Medical Dental Vision Short-Term/Long-Term Disability Insurance Life insurance.
- Time to Recharge: Paid vacation and holiday pay.
- Focus on Your Wellness: We offer a robust Employee Wellness Program.
- Invest in Your Future: 401(k) with a company match.
- Support System: Employee Assistance Program provides confidential support and counseling.
- Get Rewarded for Referring Great People: Employee referral program.
Ready to start your rewarding journey with us Apply today!
Please note while this job description is a comprehensive overview additional responsibilities may be part of the role.
ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries please contact our official recruitment team at
ProCare Rx is an Equal Opportunity Employer.
Key Skills
- IT Experience
- LTC Pharmacy
- Hospital Experience
- Pharmacy Software
- Infusion Experience
- Management Experience
- Pharmacy Residency
- Training & Development
- Pharmacy Technician Experience
- Supervising Experience
- Clinical Pharmacy Experience
- Compounding Medications
