Physical Therapy Receptionist

Fairfield, OH - USA

Hourly Salary: USD 18 - 22

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Physical Therapy Receptionist

We are seeking a friendly organized and detail-oriented Physical Therapy Receptionist to join our team. The receptionist is the first point of contact for patients and plays a vital role in ensuring a smooth and welcoming experience. Responsibilities include scheduling appointments managing patient records handling insurance verifications and supporting the physical therapy staff with administrative tasks.

Greet patients warmly and professionally both in person and over the phone

Schedule and confirm patient appointments using electronic scheduling software

Check patients in and out ensuring all necessary paperwork is completed

Collect co-pays and payments; process billing as needed

Verify insurance coverage and obtain prior authorizations when necessary

Maintain patient confidentiality and comply with HIPAA regulations

Answer phone calls respond to inquiries and direct calls appropriately

Keep the front desk and waiting area clean and organized

Communicate with therapists and other staff to coordinate patient flow

Perform general administrative tasks such as filing scanning and data entry

Ensure all required paperwork including intake forms and consent documentation is accurately completed

Obtains benefit information and referrals/authorizations if necessary

Qualifications

High school diploma or equivalent (required)
Prior experience in a medical or physical therapy office especially in orthopaedics or rehabilitation (strongly preferred)
Working knowledge of insurance plans authorizations and referrals (including workers compensation and auto claims)
Proficient with EMR/EHR systems and scheduling software
Excellent customer service multitasking and time management skills
Strong attention to detail and ability to work independently and as part of a team

Work Environment:

Front desk area of a busy Orthopaedic rehabilitation clinic

Frequent interaction with patients recovering from surgery athletes and individuals with musculoskeletal injuries

May involve long periods of sitting with occasional light lifting or movement

Collaboration with a team of physical therapists physician liaisons and administrative staff

Candidates will be courteous articulate reliable and must be able to multi-task in a busy professional fast-moving environment while maintaining excellent customer service.

OSG offers a pleasant professional work environment competitive wages and comprehensive benefits including generous paid time off.

Orthopaedic Specialty Group P.C. is an Equal Opportunity Employe

Physical Therapy ReceptionistWe are seeking a friendly organized and detail-oriented Physical Therapy Receptionist to join our team. The receptionist is the first point of contact for patients and plays a vital role in ensuring a smooth and welcoming experience. Responsibilities include scheduling a...

Physical Therapy Receptionist

Greet patients warmly and professionally both in person and over the phone

Schedule and confirm patient appointments using electronic scheduling software

Check patients in and out ensuring all necessary paperwork is completed

Collect co-pays and payments; process billing as needed

Verify insurance coverage and obtain prior authorizations when necessary

Maintain patient confidentiality and comply with HIPAA regulations

Answer phone calls respond to inquiries and direct calls appropriately

Keep the front desk and waiting area clean and organized

Communicate with therapists and other staff to coordinate patient flow

Perform general administrative tasks such as filing scanning and data entry

Ensure all required paperwork including intake forms and consent documentation is accurately completed

Obtains benefit information and referrals/authorizations if necessary

Qualifications

High school diploma or equivalent (required)
Prior experience in a medical or physical therapy office especially in orthopaedics or rehabilitation (strongly preferred)
Working knowledge of insurance plans authorizations and referrals (including workers compensation and auto claims)
Proficient with EMR/EHR systems and scheduling software
Excellent customer service multitasking and time management skills
Strong attention to detail and ability to work independently and as part of a team

Work Environment:

Front desk area of a busy Orthopaedic rehabilitation clinic

Frequent interaction with patients recovering from surgery athletes and individuals with musculoskeletal injuries

May involve long periods of sitting with occasional light lifting or movement

Collaboration with a team of physical therapists physician liaisons and administrative staff

Candidates will be courteous articulate reliable and must be able to multi-task in a busy professional fast-moving environment while maintaining excellent customer service.

OSG offers a pleasant professional work environment competitive wages and comprehensive benefits including generous paid time off.

Orthopaedic Specialty Group P.C. is an Equal Opportunity Employe