Program Coordinator Foundry

At Foundry we reimagine health care to meet the diverse needs of youth aged 1224 and their families. With a focus on wellness connection and accessibility we bring together a variety of supportsincluding mental health substance use primary care peer and social servicesunder one roof and online. Were seeking an Engagement Coordinator to help ensure that youth families and caregivers from diverse communities across BC have a meaningful voice in shaping Foundrys programs and services. As part of the Experience & Engagementteam at Foundrys central office the Engagement Coordinator will support the development and delivery of our engagement programming with a strong focus on inclusive family and caregiver engagement. This role works closely with internal teams and external partners to ensure our services reflect the needs and experiences of families and caregivers.

Key Responsibilities

• Support the planning and development of engagement activities and program content.
• Coordinate inclusive and culturally responsive engagement efforts with families and caregivers across diverse communities drawing on knowledge of community-based practices facilitation and experience in youth and family engagement advocacy or related support roles
• inclusive communication and engagement efforts with families and caregivers across diverse communities.
• Co-facilitate Foundrys provincial Family Advisory Committee and support other engagement groups as needed.
• Collaborate with internal teams and external partners to strengthen engagement efforts across the network.
• Apply a JEDI lens (justice equity diversity and inclusion) to all engagement activities to help ensure accessibility cultural safety and equitable participation.
• Support feedback loops by documenting and sharing how caregiver and family input informs programs services and policies.
• Use trauma-informed relational and strengths-based approaches to build trust and maintain safe respectful spaces for engagement.
• Provide project coordination administrative support budget tracking and assistance with reporting and evaluation.

Education:

• A level of education training and experience equivalent to a Bachelors degree in business project management social sciences health care administration or a related field plus three (3) to five (5) years recent related experience or an equivalent combination of Additional education training and/or experience in communications project management research assistance or a related discipline an asset.

Skills and Abilities:

• Ability to implement and demonstrated knowledge of project management process coordination and quality improvement skills.
• Ability to conduct detailed research (such as literature and best practice initiatives) and to analyze findings.
• Ability to plan multi-task organize problem-solve and prioritize work.
• Ability to communicate effectively both verbally and in writing.
• Excellent interpersonal skills and ability to work collaboratively with individuals at all levels internally and externally.
• Ability to work independently using initiative and judgment.
• Ability to type proficiently.
• Ability to effectively use a variety of computerized software databases and systems (such as Microsoft Office 2000 (Word Excel PowerPoint Access) Reference Manager and Internet Explorer.)
• Physical ability to carry out the duties of the position
  
  

• A competitive salary: The salary range for this position is $31.80 - $39.74 per hour depending on experience.
• Growth opportunities: We welcome individuals at all stages of their career offering opportunities for professional development and growth.
• State-of-the-art facilities: The new St. Pauls Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada designed to appropriately address the future health needs of patients families and our communities. From hospital care to primary and community health solutions the new St. Pauls Hospital and health campus will continue to lead innovations in care research and teaching. The new St. Pauls Hospital is expected to open in 2027.
• Inclusive culture: We respect the diversity dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
• Hybrid work opportunity.
• Meaningful impact: You will have the opportunity to work for an organization that is deeply committed to safeguarding of our surrounding environment by contributing to high quality care while promoting sustainable practices in your everyday work.
• A comprehensive health benefits package including dental vision and life insurance as well as pension.

Your Day to Day:

• Provides operational and administrative support to the program leaders in the development and operational implementation of assigned projects activities and initiatives. Acts as a resource to the program staff including developing program-specific actions related documents providing support monitoring and coordinating deliverables and maintaining timelines.
• Liaises and engages with staff and partners and serves as a liaison to ensure program components activities and related projects are completed reported and evaluated in order to meet commitments. Closely monitors and tracks program progress toward program deliverables identifying barriers to implementation communicating divergence and works with program leaders to ensure alternative actions/plans are developed approved and implemented.
• Maintains understanding of program schedules deliverables and commitments and monitors progress toward program deliverables. Provides clarification knowledge problem solving and documentation in order to ensure program projects and priorities are completed on time and on budget.
• Collaborates with the program leader and staff as well as partners as required to plan initiate coordinate and evaluate new programs and projects ensuring strategies and arrangements are in place to maximize the outcomes.
• Liaises with program leader and other staff to implement communication plans and activities and with external and internal partners to respond to requests for information collaborate on joint initiatives and events and to coordinate communication activities. Responds to and tracks information requests from partners and coordinates communication of responses.
• Provides ongoing frequent clear and concise reports to program staff and leadership on progress updates issues challenges and opportunities. Prepares and coordinates progress reports to funders. Presents project updates to program staff and other teams external agencies organizations and other partners. Ensures issues are resolved or escalated to appropriate level(s) so that program budget schedule deliverables and user requirements are met.
• Writes edits and coordinates production of a variety of content and material for internal and external publications reports knowledge products and digital and social media channels as required. Maintains library of program resources and contributes to the development of knowledge translation materials and effective strategies for dissemination and implementation of program information and outcomes including peer review journals policy reports and infographics.
• Reviews overall quality consistency factual accuracy and effectiveness of program materials.
• Plans organizes and coordinates in-person or virtual events such as committee or working group meetings webinars communities of practice knowledge exchange and other events as required. Coordinates with external vendors as required.
• Plans organizes and coordinates ongoing program operational planning meetings. Works with administrative staff to schedule program and partner meetings. Develops agendas and related materials as required.
• Works with program staff to coordinate the development and monitoring of funding or collaboration agreements.
• Performs related administrative and clerical related duties as required.
• Monitors and co-ordinates payment of program invoices and expenses.
• Performs other related duties as assigned.

We value diverse perspectives and recognize that knowledge comes in many forms. If you dont meet all the formal education or training requirements but bring a strong passion for working with youth and families along with relevant engagement experience and lived or living experience we encourage you to apply.

We acknowledge that Providence Health Care and the new St. Pauls Hospital site is located on the traditional ancestral and unceded territory of the Coast Salish Peoples including the territories of the xʷməθkwəyəm (Musqueam) Skwxwú7mesh (Squamish) and Səlílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.