Day Spa Hospitality Concierge
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Job Location:
Cedar Park, TX - USA
Hourly Salary:
$ 15 - 16
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Benefits:
- Competitive salary
The Woodhouse Day Spa Cedar Park is looking for Hospitality team members for immediate hire!
Woodhouse Hospitality Perks include:
Woodhouse Hospitality Perks include:
- Monthly retail bonuses!
- Discounted spa services and discounts on all retail products!
- Competitive Pay and Incentive programs
- Paid Vacations for Full Time Employees
- Healthcare partnership programs
More specifically our qualified Spa Hospitality team:
- Primary Responsibilities:
- Being a steward of the Woodhouse brand
- Serves as primary support for the spas manager therapists and guests
- Ensures that every guest has a friendly inviting and memorable experience
- Serves as primary support for the spas manager therapists and guests
- Answers incoming calls and listens to our guests needs to schedule appointments or provide service recommendations and collect payment for services
- Partners with the therapists to increase their guest retention and retail sales by scheduling the guests next appointment during checkout and promoting the recommended products
- Educates guests on the Woodhouse experience including a warm welcome introduction to our locker room and amenities and helping them to have a seamless experience
- Drives service and retail sales/awareness by educating guests on products and services
- Remembers the small details that make Woodhouse Spa special - guests favorite drink a warm neck wrap and/or personal information like birthdays and anniversaries
- Must be able to work weekends and some holidays
- Must comply with all company policies and procedures
- Regular and consistent attendance is required to perform the essential functions of this position.
- Must be able to work well with other Team Members Managers and interact with our guests.
- Must have the flexibility to work Weekends.
Qualifications:
High school diploma or equivalent required.
Ability to work in a fast-paced environment and maintain professionalism.
Ability to pivot and navigate through change management.
Comfortable interacting with guests in a spa setting.
Leadership experience in a similar role or front-office operations.
Comfort level with driving company sales goals and initiatives.
Proficiency in English language (reading writing and verbal).
Computer proficiency.
Previous customer service and telephone reservations experience.
High school diploma or equivalent required.
Ability to work in a fast-paced environment and maintain professionalism.
Ability to pivot and navigate through change management.
Comfortable interacting with guests in a spa setting.
Leadership experience in a similar role or front-office operations.
Comfort level with driving company sales goals and initiatives.
Proficiency in English language (reading writing and verbal).
Computer proficiency.
Previous customer service and telephone reservations experience.
Physical Demands:
Ability to stand and bend over for extended periods
Ability to lift up to 45 lbs
Come join The Woodhouse Day Spas voted Americas best day spa inand 2019 by American Spa Magazine!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee and not to The Woodhouse Day Spa Corporate.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee and not to The Woodhouse Day Spa Corporate.
Compensation: $15.00 - $16.00 per hour
Passion Meets Purpose at Woodhouse
At Woodhouse we provide self-care that lasts. We believe that wellness and luxury should be accessible and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others Join us at Woodhouse where youll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001 Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages facials body treatments rituals and more we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85 locations nationwide we are the gold standard of neighborhood spas powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Service
- Hospitality Management
- Hotel Experience
- Hospitality Experience
- Management Experience
- Event Planning
- Employment & Labor Law
- Project Management Software
- Customer relationship management
- Restaurant Management
About Company
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