Senior Principal Product Manager Personalisation Lounge by Zalando (all genders)

THE ROLE & THE TEAM

We are seeking an experienced Senior Principal Product Manager to lead personalization initiatives within our Data & AI organization. This role requires a hands-on product manager who excels at execution stakeholder management and driving measurable business impact through AI-powered personalization. This is an individual contributor role and is ideal for someone looking to work towards a specialization path.

You will own key elements of our personalization product portfolio working across search recommendations and new agentic commerce initiatives. Our strategy and vision are definedwe need a product manager who can translate that vision into shipped products that deliver results at scale.

INCLUSIVE BY DESIGN

If you think you have what it takes we encourage you to apply even if you dont meet every single requirement. You may just be the right candidate for this or other roles!
At Zalando our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity and we actively seek out talent from all backgrounds.
We actively seek to reduce bias in our hiring and employment processes focusing on your qualifications skills and contributions. To support this we kindly ask that you refrain from including personal details such as your photo age or marital status in your CV ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process please let us know we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace: WED LOVE YOU TO DO (AND LOVE DOING)

• Lead impactful AI products: Own the full lifecycle of 35 major personalization features per year from scoping and testing to launch and continuous improvement.

• Build what matters: Turn strategy into action by defining roadmaps prioritizing experiments and collaborating closely with engineering science and commercial teams.

• Champion personalization at scale: Make AI visible and valuable across the company share progress inspire excitement and help others see the business impact.

• Shape future customer experiences: Use cutting-edge tech like GenAI and recommender systems to make shopping smarter more intuitive and more personal.

• Drive clarity and alignment: Communicate product direction and results clearly to leadership and stakeholders balancing business needs with customer experience.

• Deliver measurable outcomes: Ensure everything you build improves key business metrics from revenue and retention to engagement and operational efficiency.

WED LOVE TO MEET YOU IF

• 8 years of product management experience with a strong track record delivering ML-powered or personalization products ideally in retail fashion or marketplace businesses.

• Proven ability to execute clear product strategies within complex organizations driving alignment progress and measurable outcomes.

• Hands-on experience building habit-forming products using behavioral science principles creating stickiness and value over time.

• Familiarity with LLM-powered tools (e.g. for product discovery content creation or curation) and curiosity about where GenAI is heading next.

• Deep collaboration with applied science teams on recommender systems ranking models or personalization architecture youre fluent in the tech but focused on outcomes.

• Strong communicator who thrives in matrixed settings skilled at influencing across functions aligning stakeholders and championing customer impact.

OUR OFFER
Zalando provides a range of benefits heres an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• 27 days of holiday a year to start for full-time employees

• 2 paid volunteering days a year

• Hybrid working model with up to 60% remote per week actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando 30% off Lounge by Zalando discounts from external partners

• Relocation assistance available (subject to prior agreement)

• Family services including counseling and support

• Health and wellbeing options (including Wellhub formerly Gympass)

• Mental health support and coaching available

• Drive your development through our training platform and biannual peer-to-peer review

ABOUT OUR TEAM

Our Data & AI organization builds the intelligent systems that power our platform. We focus on scalable production-grade AI solutions that drive measurable business outcomes. Our personalization team works on recommendation systems content optimization and the infrastructure that enables personalized experiences across our customer journey.

We value execution technical rigor and collaborative problem-solving. Our product managers work closely with applied scientists and engineers in an environment that emphasizes shipping quality products and learning from real-world impact.