9922 Community Engagement Associate (Bilingual CantoneseEnglish) SF Environment Department

SF Environments Community Partnerships and Engagement Program is hiring two (2) Community Engagement Associates to support our grassroots outreach and engagement strategies. The program consists of the Community Engagement Team the Environmental Education Team and the Racial Equity Team.  We work within SF Environment to develop outreach engagement and education strategies and advance racial equity throughout San Francisco. The Community Engagement Team engages and educates the public in the Departments programs and promotes San Franciscos environmental policies to residents businesses and other partners. 

We are hiring for three (3) positions on the Community Engagement Team; with at least one being bilingual in the following languages: Cantonese and English.

Additional Bilingual Pay: Candidates who are bilingual and successfully pass the Citys language proficiency test may be eligible for an additional stipend per pay period. Non-bilingual candidates are encouraged to apply. 

The Community Engagement Associate role offers a unique opportunity to build a strong career foundation in the environmental field. You will work with a dedicated team to gain hands-on experience coaching and professional development in community engagement outreach project management and leadership. This role is designed to help you grow professionally while developing subject matter expertise and achieving program objectives.  

Community Engagement Associates contribute to cross-departmental initiatives that address key environmental issues. Project assignments depend on funding streams and may include zero waste environmental justice toxics reduction climate action energy and clean transportation. Training and support will be provided to build foundational expertise in these this role you will also develop skills in public speaking facilitation and program administration including the use of the Departments data software. The knowledge and experience gained will equip you for various career pathways in community engagement climate and local government. 

The 9922 role is a professional development position. This is a great opportunity for someone looking to gain professional experience in the environmental field as each year you will build upon the skills youve acquired through on-the-job training experiential learning and role-specific professional development. You can expect to gain technical and soft skills apply new knowledge directly to your work learn from subject matter experts across the department and receive coaching from your supervisor.   

As you grow more comfortable with your role and are able to take on more challenging work you may also have the opportunity to lead a project that is aligned with your teams goals. The project can be something you initiate on your own or build upon an existing project. The goal of the program is to expose you to different environmental career paths and get you ready for your next professional role whether thats within or outside of the City. 

This position involves some weekend and evening work.

What Youll Do - The duties specified below are representative of the range of duties assigned to this position and are not intended to be an inclusive list.

• Conduct outreach and engagement activities to promote the Departments environmental programs and policies. This can include door-to-door outreach supporting SF Environments volunteer program attending community events tabling making phone calls sending emails presenting to groups and administering surveys. 
• Plan and lead workshops meetings and trainings for local businesses volunteers neighborhood groups community partners and internal teams. This includes presenting PowerPoints to diverse audiences public speaking at community events and facilitating internal team meetings. 
• Use data entry tools to track outreach activities maintain contact lists and manage engagement data to share progress goals and results through reports. 
• Assist Coordinators with project operations such as assisting with planning coordinating schedules organizing community-facing events and communicating with partners. 
• Support the development of outreach materials public messaging and educational content. 
• Respond to public inquiries and information requests both verbally and in writing in a timely and professional manner. 
• (For bilingual positions) Engage in outreach to residents and stakeholders with limited English proficiency and assist with proofreading translations of program materials. 
• Provide general administrative support and complete other duties as assigned. 

Exempt Employment Status - This is a three-year position contingent upon Department budget conditions and demonstrated competence and professionalism. Appointment to the position does not guarantee subsequent years of employment nor any future employment with SF Environment or the City and County of San addition the position is exempt from the Civil Service examination and selection process and shall serve at the discretion of the appointing officer.

Qualifications :

Minimum Qualifications

• Baccalaureate degree from an accredited college or university; or
• Two years of college education from an accredited college or university and six (6) months of work experience including internships research positions or other experience relevant to the duties described in the job description.

Desirable Qualifications - The desirable qualifications may be used to select among finalists at the end of the selection process. We dont expect any one candidate to have all the qualifications listed below - please know that you can be a great candidate without all of the below qualifications. If you meet the minimum qualifications and have a mix of the desirable qualifications and a passion for this work please dont hesitate to apply and tell us about yourself.

• Familiarity with San Francisco neighborhoods cultural communities and/or community groups.  
• An interest in learning about and applying equity inclusion and diversity principles in the work. 
• An ability to work collaboratively with teams community organizations and the public. 
• An ability to stay organized while managing multiple tasks and timelines.  
• Customer service sales and/or outreach experience with ability to communicate effectively both verbally and in written format. 
• Word processing spreadsheet database PowerPoint and internet proficiency. 
• Possession of a valid drivers license and willingness to drive a City-issued vehicle as needed (a vehicle is provided) 

Knowledge Skills and Abilities 

Requires an indicated interest and aptitude in those skills associated with community outreach environment-focused education public service or a related field and a willingness and ability to acquire the needed skills through training and work experience. 

All persons employed by the City and County of San Francisco are required to comply with the Immigration Reform and Control Act of 1986 by presenting documents to verify identity and authorization to work in the United States. The SF Environment Department currently does not sponsor work visas.  

Additional Information :

Exempt Employment Status - This is an exempt appointment with an anticipated duration of three years contingent upon City budget conditions demonstrated competence and professionalism in the first year of employment. Participation in this program does not guarantee future employment with the San Francisco Department of the Environment or the City and County of San Francisco. This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointing officer.

Verification Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required information on how to verify education requirements including verifying foreign education credits or degree equivalency can be found at  ones education training or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience education training and other information substantiating how you meet minimum qualifications must be included in your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility or disqualification.

Selection Procedures - After application submission candidates deemed qualified must complete all subsequent steps to advance in this selection process which includes the following:

Supplemental Information - After submitting your application you will receive a request for additional information about your education and addition 3-5 days after submitting your application you will be emailed a Supplemental Questionnaire with position-relevant questions about your work experience and interest in the position. Please check junk/spam folders to ensure you receive these information requests.

Selection Process and Timeline - Due to the volume of inquiries we receive we are unable to give application status updates. While we are not able to reach out to every applicant the hiring manager will contact you directly after the filing deadline if your skills and experiences are a strong match for the position.

Stage 1 of the selection process will consist of an evaluation of applications. Stage 2 - Based on the evaluation of applications candidates whose skills and experiences are a strong match for the position will be invited to a phone interview. Stage 3 - Candidates who most closely meet the needs of the position will be invited to participate in the panel interview selection process including an assessment of relative job-related skills and abilities. Applicants meeting the minimum qualifications are not guaranteed advancement to Stage 2 or Stage 3 of the hiring process.

For any questions regarding the position or hiring process- please contact the recruitment analyst Sana Ahmed at

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process.

• Select the Im Interested button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and therefore it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking applicants should set up their email to accept CCSF mail from the following addresses (@ @ @ @ @ @ @ @ @ @ @ @ @ @ and @).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.

The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.

Remote Work :

No

Employment Type :

Full-time