Ambulatory Lobby Greeter (Per Diem 12hr weekday shifts)

POSITION SUMMARY:

The incumbent is responsible for coordinating all the functions and activities related to ambulatory patient access including but not limited to: front end customer service patient registration insurance/coverage verification appointment scheduling charge entry and a variety of administrative duties in support of department (such as handling forms phones filing making appointments photocopying faxing mailings letters reports etc.).

Position: Lobby Greeter

Department: Ambulatory Float Pool

Schedule: Part Time Per Diem

ESSENTIAL RESPONSIBILITIES / DUTIES:

Performs a wide variety of administrative duties to ensure proper functioning of assigned department including but not limited to:

• Reception & customer service
• creating or verifying Master Patient Index (MPI)
• registration demographics
• visit management
• appointment scheduling (including consults tests in-office procedures follow-up visits and cross-booking interpreters social services radiology etc.)
• insurance/coverage verification
• co-payment collection
• front-end review and correcting registration & insurance edits
• pre-authorization referral coordination and referral reconciliation
• Referral work lists

Provides a variety of administrative duties in support of the practice (such as handling forms phones filing making appointments photocopying faxing mailings letters reports etc.).

Other related duties as needed.

JOB REQUIREMENTS

EDUCATION:

• Associates degree (or equivalent) or
• HS/GED plus at least two years relevant experience.

Experience working in a clinical setting preferred.

KNOWLEDGE AND SKILLS:

• Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.
• Demonstrated customer service skills including the ability to use appropriate judgment independent thinking and creativity when resolving customer issues.
• Must be able to maintain strict confidentiality of all personal/health sensitive information.
• Ability to effectively handle challenging situations and to balance multiple priorities.
• Basic computer skills and knowledge of Microsoft Office applications (MS Word Excel & Outlook) and web/internet is required. Experience with standard hospital registration & billing systems or ability to learn such systems is also required.

Must be able to work at least 2 12 hours shifts 6a-630p during week. This is a mainly standing/ greeting position.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However our approach to determining base pay is comprehensive and a broad range of factors is considered when making an offer. This includes education experience and licensure/certifications directly related to position addition BMCHS offers generous total compensation that includes but is not limited to benefits (medical dental vision pharmacy) contract increases Flexible Spending Accounts 403(b) savings matches earned time cash out paid time off career advancement opportunities and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications or apps job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.