Graduate Client Manager

Stockport - UK

Monthly Salary: Not Disclosed

Posted on: 25 days ago

Vacancies: 1 Vacancy

Job Summary

About the Job

The Graduate Client Manager role is integral to the daily management of our client relationships. Responsible for delivering market measurement and insight to the worlds biggest drinks companies the GCM ensures that all standard deliverables are met. Always aiming to uncover great insights that inform our clients decision making the account GCM identifies the key brand and market trends through innovative & thorough interrogation and manipulation of CGA data sources. The role includes processing manipulating & interrogating all CGA data sources to deliver best in class market intelligence information & insight to our clients.

GCMs support the Client Manager & Snr Client Manager to build & maintain great client relationships by providing outstanding customer service & deliverables.

Your Responsibilities

Reporting & Database deliveries:

Full responsibility for the accurate delivery of OPM data via Discover platform as well as via supplementary delivery vehicles where appropriate
Proactively review client deliverables to ensure they remain relevant in delivery platforms looking to enhance them where necessary through the Discover platform

Analysis & Presentation Creation

Question & challenge client briefs to ensure complete clarity ahead of embarking on work aligning with CM and SCM
Identify correct data sources and methodologies to accurately answer client briefs & questions
Responsible for extracting all data required for analysis or briefs and constructing brief relevant & attractive presentations with guidance from CM & SCM

Client Management

Responsible for delivering excellent customer service at all times while also confidently handling simple requests and queries from clients.
First line client support for any reporting and responsible for building great relationships with assigned key contacts
Able to communicate the features & benefits of all CGA services while working with CMs to train clients & advocate the use of Discover
Proactive in sharing interesting trends or insights identified either in trade in the press or from wider CGA work with the client
Proactively build understanding of client businesses through personal reading/research & team discussions.

People Management

Responsible for owning weekly resourcing communicating effectively and providing regular progress updates on all deliveries with CM & SCM.
Support & upskill fellow account GCMs through knowledge shares.

Your Qualification:

Educated to Bachelors or Higher Education level
No previous experience necessary
Knowledge of the hospitality industry or Passion for hospitality
Communication
Good with Data and numbers.

A little bit about you

Deadline & quality driven with high personal standards - wow with every delivery
Value people & the benefit of teamwork care for the team & consider the needs of all
Inquisitive & enjoy learning
Show integrity & responsibility
Positive & solution focussed
Show initiative innovation & a strong desire to improve
Proud of what we do

What You Get:

Private Medical Insurance
Flexible working environment
Learning & Development
Great team culture
Holiday Entitlement
Refer a Friend Scheme

CGA Global food & drink consultancy for hospitality

Do you have a passion for food and drink Ever wonder what makes a brand successful Or what drives consumer drinking habits when they go out to Pubs bars & restaurants Why do consumers choose the meals they do what trends is the data showing and whats coming up next if you are interested and are hungry to know more CGA may be the place for your next role.

Additional Information :

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

About NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the Work :

Employment Type :

Full-time

About the JobThe Graduate Client Manager role is integral to the daily management of our client relationships. Responsible for delivering market measurement and insight to the worlds biggest drinks companies the GCM ensures that all standard deliverables are met. Always aiming to uncover great insig...