Patient Education Specialist-Capacity Building
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Union: Non-union
Site: Princess Margaret Cancer Centre
Department: Patient Education and Engagement
Reports to: Manager Patient Education and Engagement
Hours: 37.5 per week
Status: Permanent Full-time
Closing Date: October 24 2025
The Patient Education SpecialistCapacity Building helps create a culture of health literacy and patient engagement in care across UHN. The Specialist delivers and develops training for all levels of clinicians and staff at UHN at all hospitals with the goal of embedding patient engagement care practices into daily care.
The key responsibilities of this role include: delivering instructor-led training classes on skills related to patient education and engagement in care virtually and in person at UHN hospitals; using project management methodology and collaborating with project teams and subject matter experts to design develop and implement training programs; developing and maintaining online learning and patient education support strategies; monitoring and evaluating the effectiveness of training programs; and providing education consultation services and support to project teams across Patient Experience.
Duties
- Delivers effective training and educational support for topics related to patient education and engagement care practices
- Plans designs develops and maintains training program curriculum and documentation for Patient Education and topics related to Patient Experience.
- Uses strong knowledge of principles of health and digital literacy health promotion and prevention self-management and self-care.
- Provides quality customer service in delivery of Educational services through operational effectiveness.
- Monitors and evaluates the effectiveness of training programs.
- Effectively perform lead roles as assigned e.g. Committee participation or chairing subject matter expertise in learning or patient experience.
Qualifications :
- Completion of an undergraduate degree program in Adult Education a health-related field or a combination of education/experience related to education communication or health education or recognized equivalent
- Four years of relevant experience
- Experience working in a hospital or healthcare setting with interprofessional teams
- Demonstrated experience and skill in curriculum design and delivery including ability to develop content and delivery formats and deliver content in an engaging manner
- Demonstrated experience with instructional design and project management
- Clinical background an asset
- Experience working with Epic EMR an asset
Additional Information :
Why join UHN
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)
Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Construction Experience
- Facilities Management
- HVAC
- Automotive Diagnostics
- Construction Management
- Maintenance
- Quality Management
- Geometry
- Property Management
- Supervising Experience
- Commercial Cleaning
- Google Suite
About Company
The University Health Network, where above all else the needs of patients come first, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, t ... View more
