Service Reporting Internship Winter 2026

This is a part time 14-week hybrid winter internship that will run from January 12 to April 17. Must be able to work 20 hours per week within core business hours (Monday to Friday 8:00 a.m. to 5:00 p.m.)

Open to hiring candidates that reside anywhere near our three primary regions:

• West (Grand Rapids)
• East (Southfield)
• South (St. Joseph)

In your Workday application please include the name of your current university degree and expected graduation date (or completion date if applicable).

Job Summary

This internship offers a hands-on opportunity to support a key project focused on migrating service reporting (reports and dashboards) to a new workspace within the ServiceNow platform. As an intern you will assist in:

• Reviewing organizing and determining disposition of existing reports and dashboards
• Collaborating with cross-functional teams to understand and refine their reporting needs
• Exploring new workspace features and evaluating their impact
• Contributing to the development of communication and training materials

This project will influence how all Digital Services (DS) team members access and report data in ServiceNow making your contributions meaningful and visible across the organization.

In addition to service reporting youll gain exposure to other IT Service Management (ITSM) practices (including knowledge management and change enablement) while working within the SAFe agile frameworkproviding a well-rounded experience in enterprise service delivery operations.

Essential Functions

• Maintains accountability for completing support tasks as directed.
• Maintains clear and appropriate documentation of actions taken.
• May analyzes department processes and other Corewell Health systems encountered and makes recommendations improvements as appropriate. Participates in quality monitoring activities/process improvement activities.
• Communicates collaborates and acts as a team player with others in order to ensure continuity and coordination of services.

Qualifications

Required

• High School Diploma or equivalent

• Currently enrolled in high school or have graduated from high school or are enrolled in a university pursuing an Associates or Bachelors degree in the area of accountability.

  • May also be a recent graduate from an Associates or Bachelors degree program.

• Detailed-oriented and organized
• Enjoys working with data and can analyze large datasets
• Eager to learn and collaborate with others

About Corewell Health

As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement - to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!

• Optional identity theft protection home and auto insurance pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

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CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.

An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.