Field Service Technician Capital Equipment

Do you enjoy traveling Would you like to see the world and get paid to do it Come join the market leader and take your career to the next level!

Half a Century of Trust Built One Pallet at a Time. For 50 Years Viking has been the trusted name in automated nailing solutions.

Viking Engineering and Development is looking for a dynamic Field Service Technician. This position plays a vital role in supporting our customers by installing troubleshooting repairing and maintaining industry-leading wood fastening machines. Our Field Service Technicians oversee every new machine installation from start to finish-managing setup calibration and providing hands-on training for operators and maintenance this role you will apply your expertise in mechanical electrical hydraulic and pneumatic systems daily to deliver exceptional service ensure optimal machine performance and set our customers up for long-term success.

• Install service troubleshoot and maintain Viking equipment using electrical pneumatic hydraulic and mechanical knowledge.
• Read and interpret blueprints schematics and technical manuals to ensure proper assembly and operation.
• Test and calibrate equipment to ensure functionality and compliance with specifications.
• Perform modifications and repairs; document changes accurately and communicate with engineering teams.
• Train customer operators and maintenance staff on equipment operation safety and preventive maintenance.
• Provide phone support as needed.
• Maintain strong customer relationships by addressing issues professionally and efficiently.
• Provide detailed and accurate service reports and expense reports in a timely manner.
• Ensure all work complies with company safety standards and OSHA regulations.

Required Skills and Experience

• 3 years of experience in Field Service of Industrial equipment or related mechanical / electrical roles.
• High mechanical aptitude problem-solving and troubleshooting ability especially in electrical systems programmable logic controllers (PLC) and mechanical systems.
• Ability to read analyze and interpret technical journals manuals blueprints and schematics.
• Experience with pneumatics and hydraulics preferred.
• Valid drivers license and clean driving record
• A two-year degree in Mechatronics or Automated Machines is preferred.

Preferred Software Experience

• Microsoft Office Suite Word Excel Access Publisher PowerPoint and Outlook
• Emerson and B&R Programming Software
• Solidworks

Percentage of travel required

This role will train in our Blaine MN location and will office out of Blaine when in-town. This is a high travel position both domestically and internationally. Candidates should expect to travel extensively able to drive for extended periods of time and obtain a U.S. passport to travel internationally on occasion (50-75% travel on average is required).

Pay and benefits

This is a full-time non-exempt position. This position regularly requires overtime hours as needed.

Starting pay for this position is $33.00 - $50.00 per hour and is highly dependent on applicable experience and skills. This is the targeted range for new hires but over time theres potential to earn more as you grow in the role and gain experience skills and tenure.

Viking has a generous benefits package including:

• Health Dental and Vision Insurance
• STD LTD Basic and Voluntary Life Insurance
• HSA and FSA options
• 401(k) matching
• Paid Time Off
• Paid Holidays
• Viking Ownership Program
• Viking Annual Bonus
• Mileage reimbursement
• Travel reimbursement
• Expense account
• Annual Bonus Program
• Viking Ownership Program

Required Experience:

IC