Customer Service Representative

STI

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profile Job Location:

Nashville, IN - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Under general supervision is responsible for professional staff work of routine through average difficulty in relieving an executive of Administrative detail; and performs related work as required. The following are examples of the major duties that will be needed from this position:

Phones

o Answering a multi-line phone

o Screening and directing calls

o Providing basic customer service to callers

Distributing faxes and mail

Maintaining shared inboxes

o Printing filing and distributing CDC reports

o Drafting requesting approval for and sending all staff emails

Keying tracking and following up on maintenance requests

Keying tracking and following up on IT-related requests

Maintaining 7thfloor conference room

o Tidying room at the end of the day

o Assisting with AV as needed

o Approving or rescheduling meetings as needed

Assisting with conference room scheduling (other conf. rooms)

Managers Meeting minutes

Preparing newsletter

Preferred Education and Experience: Graduation from an accredited college or university with a bachelors degree; and at least one year qualifying full- time increasingly responsible sub-professional experience or paraprofessional or professional experience. Experience may substitute education on a year for year basis.


Required Experience:

Unclear Seniority

Under general supervision is responsible for professional staff work of routine through average difficulty in relieving an executive of Administrative detail; and performs related work as required. The following are examples of the major duties that will be needed from this position: Phoneso Answeri...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking

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STI

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