Senior Delivery Specialist
Share
Job Location:
Manchester - UK
Monthly Salary:
£ 60200 - 81400
Posted on:
25 days ago
Vacancies:
1 Vacancy
Job Summary
Summary:
What your team does:
The Customer Success Team (CST) ensures our clients get the very best from Sharedo from initial implementation to long-term success. We partner with some of the largest law firms and enterprises supporting them as they configure extend and evolve their platforms.
Our team blends deep technical expertise with a strong customer focus. Within CST youll find customer success managers implementation consultants support specialists and developers all collaborating to deliver tailored impactful solutions.
Youll be part of a culture that values learning collaboration and humility. We dont expect anyone to know everything we expect everyone to keep learning. Youll work alongside Microsoft MVPs open-source contributors SQL tuning experts and clean-code advocates who are as passionate about craftsmanship as they are about helping clients succeed.
Who you are:
Youre a full-stack software developer whos as comfortable writing code as you are working directly with customers. You take pride in solving problems building reliable systems and helping others use technology effectively.
Youve been around the block youve delivered real-world software supported live systems and worked on projects at scale. Youre confident in your C# SQL JavaScript HTML and CSS skills but you also bring empathy curiosity and communication skills that make you a trusted technical partner for clients and teammates alike.
Most of all youre motivated by seeing your work make a difference not just in the code but in how it helps people succeed.
What youll work on:
Build and extend client implementations using Sharedos low-code platform.
Develop custom UI elements and workflows using JavaScript HTML and CSS.
Create server-side plugins in C# to expose APIs integrate systems or implement custom business logic.
Investigate and resolve complex technical issues across the full stack from the UI to database queries.
Collaborate with clients helping them model their business processes and requirements into the platform.
Support 2nd and 3rd line technical escalations working closely with our core engineering team to identify and resolve issues.
Coach and mentor client developers to help them become more self-sufficient.
Contribute to our technical documentation and video tutorials expanding our knowledge base for customers.
Assist with data migrations using Sharedos frameworks and custom tooling.
Partner with the product team to promote client-specific innovations into the core platform.
What you may have:
4 years of professional software development experience.
Strong skills in C# JavaScript HTML5 CSS3 and SQL Server.
A solid understanding of OOP principles clean coding and performance optimisation.
Comfort working directly with customers to gather requirements explain technical concepts and provide support.
Experience delivering and supporting software in production environments.
Familiarity with Azure DevOps or similar cloud-based delivery models.
Excellent problem-solving and communication skills. Demonstrate a keen interest in improving your craft by using AI
Serious bonus points if you have:
Exposure to technologies like ElasticSearch Event Store Pulumi or .
Strong SQL tuning skills understanding execution plans logical reads and indexing strategies.
Experience with distributed systems event-driven architectures or performance-critical applications.
Open-source contributions side projects or a GitHub profile showcasing your work.
Prior experience in a customer-facing technical role such as implementation consulting or solution support.
What you will find here:
Compensation is one of the main components of Clios Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive equitable salary with top-tier health benefits and dental coverage
Hybrid work environment with expectation for local Clions to be in office minimum 2 days per week on our Anchor Days.
Flexible time off policy
Pension contribution
Clioversary recognition program with special acknowledgement at 3 5 7 and 10 years
The full salary range* for this role is 60200 to 70800 to 81400 note salary bands may differ based on location and local currency. Additionally benefit offerings may differ depending on the employees location.
*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate.
Diversity Inclusion Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves and are united by our mission. We are dedicated todiversity equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included valued and enabled to do the best work of their careers wherever they choose to log in from. We believe that different perspectives skills backgrounds and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation please let us know and we will work with you to meet your needs.
Learn more about our culture at We only communicate with candidates through official @ email addresses.
Required Experience:
Senior IC
Key Skills
- Forklift
- Customer Service
- Organizational skills
- Basic Math
- Dealership Experience
- Laundry
- SyteLine
- Warehouse Experience
- Dispatching
- Personal Injury Law
- Translation
- Project Coordination
About Company
Run your law firm with Clio, the #1 choice of legal professionals for managing clients, cases, billing, and more. Try it for free today—no credit card required.
