Spa TherapistAdmin Operations Assistant

Spa Therapist/Admin Operations Assistant:

Were looking for a seasoned spa professional whos ready to shift away from full-time treatments and into a broader hospitality support role blending spa knowledge with reception hosting and operations duties across the lodge.

Because were a small lodge we operate as a close-knit team where everyone supports each other. This role is perfect for someone who enjoys being hands-on and is eager to contribute to various areas of our operations to help ensure seamless guest experiences which will be a great way to learn and grow with us.

The ideal candidate is passionate about wellness creating memorable experiences and the hospitality industry delivers a warm welcome excellent customer service and maintains the highest standards of professionalism and hygiene.

Key Responsibilities / Job Overview::

The candidate must be a fully qualified skincare therapist minimum 1 Year Somatology Diploma ITEC CIDESCO SAAHSP or CIBTAC

Other than the standard spa treatments and duties the applicant must also have strong administrative and organizational abilities as a large part of the position include administrative/reception hosting stock control responsibilities and general lodge operations.

Skilled in all the desired therapies: Facials Manicure/Pedicures Body Wraps and Exfoliation treatments Massage treatments such as; Deep Tissue Swedish Hot Stone Indian Head Reflexology and Aromatherapy.

Minimum 3 years experience working in aesthetics beauty or spa industry. Preference will be given to candidates with experience working in admin customer service reception within a 5 star property/luxury hospitality/lodge and/or bush environment.

Experience in PAN Hospitality reservations and accounting system would be a huge advantage.

Required skills for this candidate include:

• Clear confident and professional communication skills are a must
  
• Trustworthy and punctual
  
• Well groomed & highly presentable
  
• Ability to work normal hospitality hours including shifts overtime where required working weekends and public holidays
  
• Self-motivated organized and reliable
  
• Must be able to prioritize and manage tasks independently
  
• Friendly and ability to work effectively both independently and as part of a team
  
• Helpful and dedicated to deliver excellent customer service attention to detail and maintaining high standards of service
  
• Computer literate this individual should also be able to assist with general daily administrative tasks therefore good planning and organizational skills essential
  
• Asist with curio shop sales stock control and conducting monthly stock takes
  
• Hosting of guests during high tea and dinner to ensure the smooth running of these events
  
• Further responsibilities will be doing room checks and checking guests into their suites when required
  
• Provide assistance to the General and Assistant Managers in any areas required
  
• Own reliable transport essential
  

Benefits:

R8000 R9000 per month depending on experience

10% commission on spa treatments. This position is also included in general staff gratuities

Live-in accommodation (single furnished)

Meals and uniform provided

Work Cycle: 6 weeks on 2 weeks off cycles

Annual leave: 21 Days per annum to be taken at a time which is mutually convenient to both you and the employer

Medical Aid Discovery Health KeyCare after 3 months: employer to pay the total contribution to the medical aid scheme on your behalf.

Provident Fund after 3 months: 5% contributed by employer and 5% contributed by employee

Spa service gratuities and also included in general staff gratuities

No partners children or pets permitted