Product Strategy Senior Advisor

Job Description:

This is a management position where the candidate should have documented development experience in communication systems that involve Customer Data Platform (CDP) and Content Management System (CMS) technologies. This person will have an extensive background in managing a team focused on developing emails SMS and Push communications pushing content live using the known SaaS technologies as well as significant time working with engineers designers writers and HTML coders to implement said this role the individual works across multiple teams and it is essential for this person to work collaboratively. Excellent communication and leadership skills are a must.

Ideal candidate will be a hands-on results-oriented team player with the ability to collaborate cross-functionally and perform well in a fast-paced environment on multiple challenging projects at a time. Previous experience with a CDP platform and agile IT methodology is required.

Key Responsibilities will include:

• Manage a team of up to 5 developers working in the RedPoint CDP environment.
• Develop and design emails with technologies like XSL XSLT XML CSS DHTML JSON core Java Freemarker and/or software tools like Litmus Email on Acid and XML Spy. Some database knowledge.
• Support maintenance and management of campaign & transactional based email templates including optimization of existing programs through testing.
• Support technology enhancements for new and existing communication programs. Includes close collaboration with product and campaign teams to map data driving dynamic and personalized content.
• QA and test emails across different browsers devices and desktop clients
• Work with IT and architecture teams to stand up and implement the necessary tools for comms management.
• Participate in IT intake and Agile process to manage portfolio of projects and prioritize appropriately.
• Manage prioritization calendar for owned projects and adjust accordingly based on Enterprise goals and objectives.
• Oversee A/B testing of email creative subject lines date/time list segments etc. and communicate recommendations effectively.
• Participate in daily weekly team and Agile meetings as needed. Provide status updates to cross functional teams and management.

What skills will make you successful

• Experience working in and managing a team working in a CDP RedPoint RPI experience a big plus
• Knowledge of SaaS email platforms such as Salesforce Epsilon Cheetah Digital Marketing Suite is a plus.
• A solid understanding of email platform functionality data integrations/APIs CAN-SPAM and CASL compliance email metrics email deliverability and email best practices; knowledge of major email service providers web analytics tools and content management solutions such as Contentful Drupal and Alfresco.
• Ability to manage multiple direct reports and projects simultaneously without compromising quality timelines or attention to detail
• Demonstrates a sense of urgency
• Exhibits a curious positive team-oriented enthusiastic approach
• Ability to work under extreme pressure and strict timelines and to thrive in a fast-paced environment

What is required for you to apply

• Bachelors degree in computer science engineering or similar field of study
• Minimum 5-7 years in technical experience including 2-3 years in management
• Experience with a Customer Data Platform (CDP) preferably RedPoint
• Advanced knowledge of html and data driven dynamic creative
• Knowledge of Adobe Analytics platforms or similar reporting tools.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy balanced and feel secure. Thats why youll enjoy a comprehensive range of benefits with a focus on supporting your whole health. Starting on day one of your employment youll be offered several health-related benefits including medical vision dental and well-being and behavioral health programs. We also offer 401(k) with company match company paid life insurance tuition reimbursement a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs visit Life at Cigna Group.

About The Cigna Group

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.