Case Manager

EDSI

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profile Job Location:

Livonia, MI - USA

profile Monthly Salary: Not Disclosed
Posted on: 17-10-2025
Vacancies: 1 Vacancy

Job Summary

Overview

Salary: $46000/year

Do you have a passion for making a difference in someones life Are you looking for an opportunity to use your skills experience and empathetic nature to work for a progressive forward-thinking and family-owned company where creativity is encouraged Are you goal driven Then the Career Coach - PATH position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

To provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement.

Due to the dynamics of working with individuals this position necessitates an individual who is comfortable working in an environment that is constantly evolving.

This position requires an organized individual who can efficiently handle several responsibilities simultaneously.

Responsibilities

Provide consistent and comprehensive case management coaching and follow-up

Provide individualized assessment of work family and personal development needs and opportunities

Use a coaching approach to create collaborative transparent relationships with participants and work with them to advance their own defined goals

Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment

Monitor participants activities to meet the states Work Participation Rate (WPR) requirements

Create activity plans that adhere to program policies and satisfy participation requirements

Adhere to program policies and procedures

Conduct regular contacts/meetings with participants and document all participant contacts and activities in case notes

Ensure that participants follow through with planned activities create solutions to participant attendance problems and conduct participant noncompliance processes

Provide referrals to appropriate community service or social service agencies when needed

Assist in the preparation of project reports as needed (participation placement etc.)

Ensure that participant documentation is complete accurate and valid

Communicate and share information with partner agencies

Develop articles that celebrate participant success stories

Qualifications

Ability to prioritize tasks and document visits and contacts

Demonstrated telephone computer and written communication skills

Ability to maintain flexibility as needs of contract or contractor require

College Degree or equivalent experience required

Workforce Development experience preferred

Customer Service experience preferred

A working knowledge of MS Office

Staff providing career coaching must obtain the Career Development Facilitator (CDF) certificate within one year of hire

Bring your expertise to EDSI and live our values every day: Show Up Smile and Support!

EDSI is a progressive forward-thinking family-owned company that is B Corp Certified.


Required Experience:

Manager

OverviewSalary: $46000/yearDo you have a passion for making a difference in someones life Are you looking for an opportunity to use your skills experience and empathetic nature to work for a progressive forward-thinking and family-owned company where creativity is encouraged Are you goal driven Then...
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Key Skills

  • Project Portfolio Management
  • Motivational Interviewing
  • HIPAA
  • Computer Skills
  • Intake Experience
  • Lean Six Sigma
  • Conflict Management
  • Case Management
  • Team Management
  • Program Development
  • Social Work
  • Addiction Counseling

About Company

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EDSI is a national workforce development, talent and training company helping great companies and communities train and retain great people.

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