Project Manager

Hi were Brigit! A holistic financial health company helping everyday Americans build a brighter financial future. With a business model that is aligned with our customers we create transparent fair and simple financial products that put money back in the hands of our members help them spend wisely avoid unfair fees and build their credit quickly. If autonomy ownership and having meaningful input at the company you work for is important to you come join our growing team!

Brigit is doing innovative and exciting work but dont just take our word for it our work is being recognized by others:

• Built Ins 2025 Best Places to Work For In New York City

• Built Ins 2024 & 2025 Best Startups to Work For In the U.S.

• Built Ins 2023 - 2025 Best Startups to Work For In New York City

• Fast Companys Most Innovative Companies of 2022

• Business Insiders Most Promising Consumer Startups 2022

• Forbes Fintech 50 2022

Role overview

As the Project Manager on our Operations Team you will lead cross-functional operational initiatives to ensure we deliver scalable reliable and compliant services. Youll work with stakeholders across product risk compliance customer support and engineering to drive projects from inception through execution. Your role will be both strategic and tactical: youll define processes track metrics remove bottlenecks and ensure that organizational goals are met on time and to specification.

What youll be doing

• Lead end-to-end execution of key projects: defining scope setting timelines allocating resources and tracking deliverables.

• Identify and proactively manage risks dependencies and issues escalating and resolving blockers across internal and external stakeholders.

• Define document and improve workflows to increase efficiency reduce risk and ensure consistency.

• Collaborate with Legal & Compliance to ensure projects conform to regulatory requirements audit readiness and security protocols.

• Serve as the liaison between teams (e.g. Product Engineering Customer Ops Finance) to ensure coordination alignment and smooth handoffs.

• Monitor project KPIs; prepare regular status updates dashboards and presentations for leadership as needed.

• Identify process inefficiencies or pain points propose improvements and help implement them.

• Help with vendor / third-party partner coordination as needed.

• Drive continuous improvement in project management practices (tools templates communication risk tracking).

What you have

• 3-5 years of experience in project management operations or program management preferably in fintech payments or financial services.

• Strong track record of delivering complex cross-functional projects on time and managing multiple stakeholders across different levels of the organization.

• Excellent organizational and planning skills; ability to juggle multiple projects in parallel.

• Strong analytical mindset; comfortable using data to measure impact and make decisions and challenge existing assumptions

• Excellent written & verbal communication skills; able to present clearly

• Self-starter attitude; able to work independently and drive results with minimal supervision.

• High attention to detail bias for action sense of ownership and accountability.

• Comfortable operating across several projects and coordination tools including Jira Confluence and Slack.

What Makes This Role Unique

• Opportunity to work on impactful projects that can really shape the organization from implementing new technology solutions to launching new business lines

• Exposure to many parts of the business: compliance risk engineering customer support and product.

• True ownership from the onset with the right level of support and guidance to help you succeed. You wont be micromanaged and will have autonomy.

Compensation

The anticipated annual base salary for this position is $90000 - $125000. This range does not include any other compensation components or other benefits for which an individual may be eligible (other benefits listed below). The actual base salary offered depends on a variety of factors which may include as applicable the qualifications of the individual applicant for the position years of relevant experience specific and unique skills level of education attained certifications or other professional licenses held and the location in which the applicant lives and/or from which they will be performing the job.

Our Benefits and Team

• Medical dental and vision insurance

• Flexible PTO Policy

• 401k plan

• Paid Parental Leave

• Physical and mental wellbeing benefits including Wellhub for access to virtual workouts and discounted gym memberships and Headspace Care for covered virtual therapy sessions and unlimited on-demand health support

• Monthly reimbursements to use against wifi and cell phone bills

• Annual reimbursement for Learning & Development

• Help hard-working Americans build a brighter financial future

• High-growth company

• A dynamic flexible and collaborative start-up work environment with a highly talented team

Brigit is committed to providing equal employment opportunities for all applicants and employees without regard to race religion color sex pregnancy (including breast feeding and related medical conditions) national origin citizenship status uniform service member status age genetic information disability or any other protected status in accordance with all applicable federal state and local laws. We are proud to be an equal opportunity workplace.

If you require reasonable accommodation in completing an application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please email

Disclosures:

• For information on our data privacy policies see the Brigit California Personnel Privacy Policy.

• Brigit uses E-Verify for employment authorization. See the E-Verify and Department of Justice websites for more details.

Required Experience:

IC