Night Auditor-Comfort Inn Brooklyn
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Job Location:
Brooklyn, NY - USA
Hourly Salary:
$ 19 - 19
Posted on:
29 days ago
Vacancies:
1 Vacancy
Job Summary
Night Auditor
SUMMARY:
Process daily audit of the hotels financial data. Handle the requests and transactions of the hotel guests and coordinate with the other departments as necessary.
RESPONSIBILITIES:
- Verify each Front Desk shifts transactions. Process credit card transactions.
- Post tax charges to all guest folios
- Finalize transactions completed during the day.
- Create and/or print required reports.
- File or transmit reports as directed.
- Verify and prepare registration cards for arriving guests
- Prepare folios for departing guests.
- Handle hotel phone system transfer calls and take messages for guests as well as hotel staff.
- Take modify and cancel guest reservations.
- Verify balance and review hotel suite availability.
- Check in/out guests. Perform express checkout duties. Verify departure dates and offer to make future reservations.
- Post telephone charges valet charges and other miscellaneous charges to guest accounts.
- Administer guest payment policies.
- Responsible for shift cash transactions.
- Responsible for maintaining hotel key security system. Administer guest safe deposit boxes.
- Responsible for knowing hotel emergency procedures.
- Coordinate with other departments to fulfill guest special requests.
- Communicate facilities and services to guests at check-in.
- Answer guest questions regarding local area facilities.
- Each associate will be required to follow the rules as found in the M&R Employee Handbook
- Perform other duties as assigned by management of which employee is capable of performing
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Guest Relations Experience
- Math
- Windows
- Facilities Management
- Night Audit
- Front Desk
- Guest Services
- Phone Etiquette
- Word Processing
About Company
Discover M&R Hotel Management’s expert hospitality solutions. We specialize in hotel operations, revenue management, and guest experience to drive success.
