Lead, Medical Assistant
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Job Location:
Dallas, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Details
Description
US Heart and Vascular is in need of a Lead Medical Assistant Float/Front Office Support team member to join our team at the HeartPlace clinics in the Dallas/Fort Worth TX area.
Responsibilities:
Serve as a float MA providing patient care support as assigned.
Oversee daily assignment and scheduling of float MAs and Front Office staff to meet clinic coverage needs.
Monitor workload distribution and proactively adjust float team support based on operational priorities.
Provide training mentoring and onboarding for new float team members.
Serve as a point of contact for float staff offering guidance and support with workflows and policies.
Partner with Operations and Clinic Leadership to address performance concerns including coaching and disciplinary actions as appropriate.
Promote consistent adherence to organizational standards policies and patient care protocols.
Foster teamwork professionalism and accountability within the float team.
Assist in identifying process improvements to increase efficiency reduce coverage gaps and enhance patient experience.
Requirements:
Certified or Registered Medical Assistant (CMA/RMA) required.
Minimum 2 years of experience as a Medical Assistant in a clinical setting.
Prior leadership team lead or preceptor/trainer experience strongly preferred but not required.
Strong organizational communication and problem-solving skills.
Ability to adapt quickly to changing clinic needs and environments.
Demonstrated ability to foster positive team culture and hold team members accountable.
About Dallas/Fort Worth TX:
Dallas/Fort Worth known as the Metroplex offers a vibrant urban life and peaceful suburban living making it an enticing place to reside. Spanning across ten major cities and thirteen counties it stands as the largest metroplex in the south. With its extensive range of recreational parks renowned dining scene five professional sports teams to root for and two bustling airports facilitating over 2000 daily flights Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.
Key Skills
- EMR Systems
- Clinical Laboratory Experience
- Athenahealth
- Algebra
- eClinicalWorks
- Primary Care Experience
- Phlebotomy
- Medical office experience
- Vital Signs Experience
- Experience Administering Injections
- Medical Terminology
- Medication Administration
