Job description
JOB SUMMARY
This position is primarily responsible for providing secretarial support in an urgent care environment including patient scheduling appointments confidential records filing and billing by performing the following dates.
DUTIES AND ESSENTIAL JOB FUNCTIONS
- Respect and maintains the privacy and dignity of patients: always assure patient confidentiality
- Schedules patients for laboratory tests medical examinations and consultations.
- Relays information to patients regarding preparation for laboratory tests and examinations.
- Assists patients or family members with pre-registration forms.
- Obtains pre-certification and referrals as required by patients health care insurance or managed care providers.
- Informs patients of the costs of care being provided.
- Collects and posts fees according to protocols prepares and balances daily financial registers and submits all forms and fees to the fiscal department.
- Answers telephone relays messages and greets visitors.
- Travels when needed
Other functions and Responsibilities
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
COMPETENCIES
- Patient Focus
- Ethical Conduct
- Flexibility
- Initiative
- Stress Management/Composure
QUALIFICATIONS
Required
- Minimum three years of customer service experience
- Medical experience preferred
- Keen attention to details
- Adept at creative problem-solving
- Ability to empathize with patients in need of care
- Excellent communication skills
- Positive attitude
REQUIRED LICENSES/CERTIFICATIONS/EDUCATION
High School Diploma or GED
Job descriptionJOB SUMMARYThis position is primarily responsible for providing secretarial support in an urgent care environment including patient scheduling appointments confidential records filing and billing by performing the following dates.DUTIES AND ESSENTIAL JOB FUNCTIONSRespect and maintains...
Job description
JOB SUMMARY
This position is primarily responsible for providing secretarial support in an urgent care environment including patient scheduling appointments confidential records filing and billing by performing the following dates.
DUTIES AND ESSENTIAL JOB FUNCTIONS
- Respect and maintains the privacy and dignity of patients: always assure patient confidentiality
- Schedules patients for laboratory tests medical examinations and consultations.
- Relays information to patients regarding preparation for laboratory tests and examinations.
- Assists patients or family members with pre-registration forms.
- Obtains pre-certification and referrals as required by patients health care insurance or managed care providers.
- Informs patients of the costs of care being provided.
- Collects and posts fees according to protocols prepares and balances daily financial registers and submits all forms and fees to the fiscal department.
- Answers telephone relays messages and greets visitors.
- Travels when needed
Other functions and Responsibilities
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
COMPETENCIES
- Patient Focus
- Ethical Conduct
- Flexibility
- Initiative
- Stress Management/Composure
QUALIFICATIONS
Required
- Minimum three years of customer service experience
- Medical experience preferred
- Keen attention to details
- Adept at creative problem-solving
- Ability to empathize with patients in need of care
- Excellent communication skills
- Positive attitude
REQUIRED LICENSES/CERTIFICATIONS/EDUCATION
High School Diploma or GED
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