Information Risk Management Senior Specialist

Join the Enterprise Technology Services Governance & Controls (ETS G&C Team) where youll help drive a strong risk-aware culture by supporting key governance processes including Information risk assessments Reportable Events CAP Management Exception Requests while demonstrating hands-on Archer experience to manage technical risks and deliver timely accurate insights. This role requires technical proficiency independent execution and cross-team collaboration within a supportive growth-focused environment that values continuous learning and professional development.

Position Responsibilities:

• Perform information risk assessments in compliance with the global Information Risk Assessment methodology policies and standards. Assess new and existing development testing deployment monitoring and security tools within various areas and business collaboration with developers engineers and support teams implement and automate security controls including those for cloud architectures and container workloads into CI/CD pipelines.
• Independently manage the full lifecycle of reportable events including investigation customer engagement and approval in Archer while ensuring alignment with internal governance processes
• Coordinate exception requests by engaging with requestors to understand the rationale assess risk impact validate compensating controls draft and document exceptions in Archer and collaborate with Line 2 to seek approval.
• Develop and assist in completing corrective action plans for key controls/measures that cannot be measured or where control deficiencies exist
• Collaborate with multi-functional teams including ETS teams cloud architecture IT Asset Management Infrastructure Line 2 and control customers to ensure effective execution of risk processes and alignment with enterprise governance standards

Required Qualifications:

• 3-5 years of experience in technology risk or information security preferably within a regulated financial environment.
• University degree or equivalent experience in Computer Science Information Technology or a related field is preferred.
• Solid grasp of security domains including risk assessment incident response and regulatory standards.
• Knowledge and experience with tools like Archer Jira Confluence ServiceNow.
• Familiarity with regulatory frameworks such as OSFIs B-13 (Technology and Cyber Risk Management) NIST standards and SOC 1/SOC 2 compliance
• Professional certifications such as CISSP CISA CRISC CISM are preferred.
• Strong analytical and communication skills with the ability to manage customers effectively.

When you join our team:

• Well empower you to learn and grow the career you want.
• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our distributed team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.