About us
Manulife is a leading international financial services group serving over 33 million customers across the globe. We are hard at work to transform our organization into a digital customer-centric market leader evolving our customer interactions into innovative elegant and highly functional digital experiences delivering high value.
The barrier to the financial services industry can be complex but it doesnt have to be; our mission is to simplify financial services by making decisions easier and lives better.
The role
Our Product Design team is looking for an experienced Product Designer.
In this role youll dive into an iterative data-driven process to craft elegant solutions that make real impact. Youll bring a perfect blend of analytical thinking and creativity along with experience in collaborating with stakeholders and cross-disciplinary teams.
We are proponents for working in the open encourage transparency and are committed to working together to deliver user-driven experiences. Were excited to grow with talented ambitious individuals who are passionate about making a positive difference in the lives of Canadians. If youre ready to take on new challenges and be part of something meaningful we want to hear from you!
Youll be
Primarily designing B2C web applications that work across desktop tablet and mobile
Collaborating with Product Owners and Engineering to balance product and user needs
Part of the broader Human Centered Design team advancing a customer-centric vision
Conducting user research distilling data and communicating insights
Consistently communicatingwith cross-functional teams to ensure cohesive design implementation
Working in an agile environment for quick prototype-test-iterate cycles
Facilitating jam sessions and articulating design decisions
Contributing to the evolution of our design systems
Helping develop our Product Design practice and culture
Determining UX success metrics & KPIs with stakeholders and analytics
You are
Committed to quality Strive to deliver best-in-class compelling user experiences.
Confident Gracefully defend your design decisions with strong informed opinions.
Data-driven & user-focused: Back your work with research and challenge opinion-driven decisions.
Deeply empathetic Balance user interests with stakeholder and business goals.
A realistic visionary Think big while balancing scope limitations and future possibilities.
Own your craft Passionate about solving core product problems and owning all aspects of UX/UI.
A strong communicator Effectively sharing your work with diverse audiences.
A team player Contribute to a culture of collaboration transparency and growth with low ego.
Were looking for
3 years of product design experience with expertise in Figma
High proficiency in human-centered design visual design usability and accessibility
Deep understanding of the end-to-end digital product design process including user validation user flows content modeling wireframing prototyping user testing and high-fidelity visuals
Experience using AI as part of your design workflow (eg: Figma Make)
Demonstrated experience collaborating with Product Engineering Research and Content teams within Agile methodology
Previous experience using and contributing to design systems
Financial services background preferred
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Toronto OntarioWorking Arrangement
Salary range is expected to be between
$71925.00 CAD - $119875.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
Senior IC
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.