Doorman
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities:
Maintain the highest standard of guest service at the front entrance at all times
Warmly welcome and assist all arriving guests and visitors
Escort guests to Reception and recognize regular or returning guests
Provide guests with assistance on transportation and directions
Maintain good relationships with taxi drivers and manage taxi arrangements for guests
Keep the front entrance clean and orderly with special attention to glass areas doors and ashtrays
Monitor and control traffic at the front entrance to ensure smooth flow
Report any incidents or accidents at the front entrance promptly to the Guest Service Manager
Handle valet services efficiently ensuring guests cars are parked safely and with care
Note any pre-existing damage (e.g. dents/scratches) before issuing valet tickets
Coordinate with valet staff for timely parking and retrieval of vehicles
Remain alert to security concerns and follow appropriate safety measures
Stay informed about hotel events and guide guests to their correct destinations
Maintain a friendly courteous and professional demeanor with all guests and colleagues
Foster cooperative working relationships with other hotel departments
Follow all Health and Safety regulations and safe working practices
Adhere to department schedules and report to duty on time
Qualifications :
Qualifications:
Strong proficiency in both verbal and written English
Ability to manage multiple tasks in a fast-paced dynamic environment while staying calm and composed
Flexible with work hours including availability for overnight shifts
Previous customer service experience is an advantage
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Porter Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Bartending
- Guest Relations Experience
- Guest Services
- Security
- Baking
- Word Processing
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
