Key Responsibilities
Ensure correct grooming standards are followed at all times
Responsible for the smooth operation of the outlet
Follow the Care Programme at all times
Follow up on all financials LQA Forbes and TrustYou targets
Is aware of the daily monthly and yearly financial targets
Actively and actively contributes towards the achievement of financial targets
All issues and negative guest feedback need to be properly reported on Glitch system
Following up on opening and closing checklists
Maintains the HACCP & FIFO standards as required by the regional governing body
Handle financial procedures according to guidelines set by the finance department
Responsible for linking all facets of service cuisine and entertainment
Assume the responsibility of daily operations
Handles security incidents guest complaints with confidence and in a professional manner and reports it timely manner to the direct supervisor
Assist daily briefings for all staff prior to commencement of shift
Ensure all appropriate equipment is on hand for each service period
Assist the Restaurant General Manager on trainings grooming check and selection of casual labour (if needed)
Should be creative confident and prepared to think outside of the box
Following the personal development plan set by the direct supervisor
Ensure the operational inventory is always accounted for and in immaculate condition
Ensure the outlet is maintained at the highest levels
Create opportunities for upselling products
Develop the direct team to strive for excellence
Inspires heartists to create a flow of new and improved ideas
Follow Hotel Evacuation Policy in case of an Emergency
Ensure awareness and delivers the optimum levels of service and guest satisfaction
Establish and maintain effective communication across all divisions
Lead by example through a passionate hands on approach
Assist with collecting information for the monthly P&L review
Qualifications :
Qualifications:
Previous experience in restaurant management or supervisory role preferred.
Strong leadership and team management skills.
Excellent communication and customer service abilities.
Knowledge of food safety and hygiene regulations.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Basic financial and inventory management skills.
Flexible schedule including evenings weekends and holidays.
Relevant certifications (e.g. Food Safety) are a plus.
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more