Treatment (Termite) Tech

As a Termite Technician at Lloyd Pest Control youll play a key role in protecting homes and businesses from termites and other wood-destroying organisms. Youll inspect properties apply treatments perform minor repairs and ensure customers receive exceptional service. This position combines hands-on fieldwork technical skills and strong communication to deliver quality results and maintain customer satisfaction.

Key Responsibilities

Customer Service

• Provide excellent customer service to all assigned Termite Protection Plan (TPP) accounts.

• Listen to customer concerns answer questions and offer effective solutions.

• Educate customers about termites fungus and other wood-destroying organisms.

• Schedule and confirm appointments promptly ensuring services are completed on time.

• Follow up with customers to verify that issues have been resolved to their satisfaction.

• Respond quickly to trouble or emergency calls.

• Provide repair or service estimates for items not covered under the protection plan.

Inspections and Treatments

• Inspect residential and commercial properties for signs of termites or wood damage.

• Identify infestation sources and determine the appropriate treatment methods.

• Mix and apply termite control products safely and according to company and state regulations.

• Install and maintain Sentricon and other termite monitoring systems.

• Perform minor wood repairs as needed to maintain structure stability.

• Ensure all services are completed efficiently accurately and safely.

Equipment and Vehicle Care

• Maintain a clean stocked and organized company vehicle.

• Inspect clean and repair tools equipment and safety gear as needed.

• Drive safely and follow all traffic laws and company driving policies.

Administrative Responsibilities

• Accurately complete service reports inspection forms and customer notes using a smartphone or paper forms.

• Maintain clear records of services treatments and customer communication.

• Notify customers of account or payment issues when necessary and collect payments as authorized.

• Plan daily routes efficiently and manage time effectively.

• Attend required safety and technical training sessions to maintain licenses and certifications.

Physical Requirements

• Sit stand walk and drive for long periods.

• Lift and carry up to 100 lbs; crawl kneel climb bend and balance as required.

• Work in outdoor weather conditions and confined or elevated spaces.

• Maintain clear vision and focus while performing detailed inspections.

Skills and Abilities

• Strong communication and customer service skills.

• Ability to manage time and workload efficiently.

• Basic math and problem-solving skills.

• Proficient in using mobile apps messaging systems and basic technology.

• Professional appearance and conduct.

• Self-motivated dependable and safety-focused.

Qualifications

• High School Diploma or GED required.

• Valid California Class C Drivers License and clean driving record.

• Must pass a criminal background check.

• Applicator and/or Field Representative License in Branch II (General Pest Control) preferred.

Working Conditions

• Work primarily conducted in the field at customer locations.

• Exposure to outdoor weather confined areas and elevated spaces.

• May require occasional overtime based on workload and customer needs.